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This range is provided by Just Digital People. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
A$80.00/hr - A$150.00/hr
We are currently working on X2 LEAD SERVICE DESIGNER roles within a Digital Government agency based in Sydney OR Brisbane with a Hybrid working way (ideally 2 days in office) for an initial 6 month contract with confirmed extensions.
Day rate is subject to experience but around $800-$1,200 p/d + Super.
As one of the Lead Service Designers, you will design the end-to-end journey of Digital services based on evidence of customer needs and strategic outcomes.
You will be responsible for driving a human-centric and holistic approach to service delivery; helping to design and guide solutions.
Please note you need to be in a position to obtain a Baseline Security clearance (Australian citizen).
Role
* Work with cross-functional teams to identify problems, drive research, and pursue development.
* Experience creating inspiring customer-centred design solutions.
* Demonstrated successful delivery of end-to-end service designs from discovery and ideation.
* Demonstrated successful design of project approach and methods.
* Experience supporting complex and cross-department programs of work.
* Ability to make appropriate decisions within the boundaries of this role.
Skills
* Over 4 years’ experience in HCD methods with a focus on Service Design, Strategy, and Research.
* Extensive experience with process mapping and process improvement and implementation.
* Demonstrated experience in understanding and application of Design Thinking principles.
* Ability to translate complex data into meaningful insights.
* Strong understanding of Service Design methodology.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Design
Industries
Design Services
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