We can't wait to meet you at Wrest Point! We're passionate about providing our customers with a great experience and making work enjoyable for our team. Join us to be part of a dynamic team, learn as you go, and grow your career. Enjoy stunning views of Mount Wellington and the Derwent River-working here feels like a getaway. Come join us for a rewarding and fun job! What you can expect in this role: The Conference and Events Operations Manager oversees the execution of conference and event operations, enhancing the customer experience to ensure maximum profitability and growth aligned with Wrest Point's strategic goals. This role involves planning and executing all events, including conferences, banquets, shows, meetings, social events, audiovisual setups, and safety and risk management related to contractors and event operations. As this is a full-time role overseeing conference and events operations, availability across various days and hours is required to provide strong support and leadership throughout the week. What you will bring: You should have experience in Conference and Events Operations, with the ability to lead large teams of 20 or more staff to deliver seamless guest experiences. Additionally, you will need: Proven experience in hospitality management and leadership Ability to work within budgets and report against targets High-level customer service skills and experience resolving customer issues Ability to manage administrative requirements in line with business needs Diploma in Hospitality Operations or equivalent experience, and a current Tasmanian Responsible Service of Alcohol (RSA) certification An appointee may be subject to pre-employment and ongoing screening checks. What we offer: Along with this exciting role, you can expect: Free onsite parking and a complimentary staff meal from our canteen Staff discounts across Federal Hospitality properties Access to hundreds of discounts on everyday expenses, including phone bills, fuel, groceries, fashion, dining, and entertainment A supportive work environment with learning and development opportunities Interested? Next steps: We look forward to hearing from you! Click "Apply" and submit your resume and cover letter explaining what you will bring to this role. If you're interested in working at other Federal Group properties, visit our website to view current vacancies.