Company Description The Hoxton, Shoreditch - our first hotel - found its home in a former car park, and just like the neighbourhood, has evolved over the years into a fixture of the East London scene. Shoreditch has become one of the most happening areas of London, and we're bang in the middle of it, with 210 bedrooms, the Apartment, and two in-house restaurants - Hoxton Grill and Llama Inn. Job Description What you'll do Together with our Head Housekeeper, take the lead in ensuring our guests experience spotless and well put together rooms that they want to come back toLead and inspire the housekeeping team by example, creating an environment where they can be themselves, feel supported and empoweredTake responsibility in keeping our standards for bedrooms and public areas high, through SOPs, relevant training and regular checksGet actively involved in the team's development to realise their full potential, so we grow together as a Hoxton familyWork closely with other teams (Front Office, Maintenance and F&B) towards the overall goal of creating a memorable experience in a beautiful spacePlay a part in our partnership with our external housekeeping providers Qualifications What we're looking for Previous housekeeping experience at a similar level, or someone who is ready to step into a leadership roleKnowledge of Opera, Knowcross or similar property management systems would be an advantageAn eagle-eye for detail, you can spot a slip in standards from a mile awayIndividuals. You're looking for a place where you can be you; no clones in suits herePassion for hospitality - whether that's a drink, a meal, an event or a bed for the nightYou're all about having a positive impact on the people you interact with, leaving them with a memorable experienceYou're not precious. We leave our egos at the door and help get stuff doneYou're up for doing things differently and trying (almost) everything onceYou want to be part of a team that works hard, supports each other and has fun along the way Additional Information What's in it for you Competitive salary28 days holiday (including bank holidays), pension, and life insuranceA health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeingIt's ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aidersTreat yourself once in a while with lots of retail & hospitality perks through our partnersEnjoy a free night at The Hoxton and a meal for two when you first start with usGoes without saying, but we'll feed you during your shiftExcellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)Free night at The Hoxton every year and something a little extra when you hit the big milestones!Lots of opportunity to progress and switch it up as part of a global family of brandsTraining to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at workExtra time off to volunteer with one of our partner charitiesRegular team get togethers, from our team drinks to our (pretty special!) bi-annual parties - we know how to have a good time!Enhanced family leave for when you're expanding your familyAn annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact