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Senior retail operations manager

Sydney
beBeeBoutique
Posted: 17 November
Offer description

Boutique Leadership Opportunity

We are seeking a talented and dynamic leader to oversee the performance of our boutique, driving sales growth, client satisfaction, and operational excellence. As a key member of our team, you will be responsible for leading a high-performing team, delivering exceptional customer experiences, and implementing strategic initiatives to drive business results.

* Team Leadership & Development - Empower, coach, and develop your team to achieve exceptional results and foster a positive, inclusive culture.
* Business Growth & Performance - Analyze sales data, identify opportunities, and implement strategies to drive revenue growth and optimize performance.
* Customer Experience & Service - Champion luxury-level service by nurturing authentic relationships with clients and delivering seamless, elevated experiences that meet their expectations.
* Operational Excellence - Ensure efficient operations through effective management of resources, inventory, and expenses, while upholding compliance and best practices.
* Visual Merchandising & Brand Presentation - Bring our brand to life through exceptional visual execution, storytelling, and alignment with campaign direction.
* People Management & Development - Lead recruitment, onboarding, and ongoing development for your team, setting clear goals and recognizing individual growth and success.


What Makes You Our Ideal Candidate?

* A confident, commercially driven retail leader with 3+ years of management experience in luxury or premium fashion.
* Strong business acumen and P&L understanding, capable of turning insights into actionable strategy.
* A passionate stylist and storyteller who inspires both team and clients.
* A leader who thrives on coaching others and creating positive, high-energy environments.
* An expert multitasker who can balance operations, people, and sales with precision and finesse.


Why Join Our Team?

* Prioritize personal development and career growth.
* Holistic Health & Wellbeing Program to support overall well-being.
* Access to Employee Assistance Program for additional support.
* Generous seasonal product allowances and discounts to live and breathe our aesthetic.

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