OverviewAt Metcash, you're part of something bigger.
We've got the heart of a small business with the strength and support of a big business.When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:Grow your career with tailored development programsThrive your way with flexible work optionsMake your mark in a high-performing, values-led teamAt Metcash Food, we're the power behind local business, proudly supplying over 1600 independently owned stores in every corner of Australia and New Zealand.
With a range of trusted independent brands like IGA, Foodland and Campbells/C-Store, our stores sit at the heart of their communities, providing locals with the products and homegrown produce they love most.About the OpportunityJoin our dynamic National Operational Compliance & Food Safety team as a Regional Operational Compliance & Food Safety Manager and help shape the future of food safety operational compliance across our Logistics, Convenience & Retail network.
This position will ideally be based at Huntingwood or Crestmead Distribution Centre however will involve travel to support area of responsibility.You'll play a key role in maintaining and improving our HACCP Management and Food Safety Programs, supporting Metcash Site teams, Support teams and our IGA Retail Network to ensure compliance and drive operational excellence.
Support National Operational Compliance Manager in achieving a solid strategic direction and progress for the Programs.This is your chance to make a meaningful impact while supporting efficient, scalable program development.In this RoleLead the regular review, verification audits, and foster continuous improvement of Operational Compliance and food safety programs across all areas of our businessSupport quality-related certification programs including HACCP and export licensing across supported states and business pillarsProvide expert support and guidance as SME to State Warehouse, Convenience, and Retail Operations teams on compliance, food safety, and legislative mattersAct as a subject matter expert (SME) for Metcash national teams and strategic project initiatives as requiredLiaise directly with State and Local authorities & legislative bodies to work through regulatory changes and industry developmentsFoster a strong food safety culture through comprehensive HACCP implementation and team engagementDeliver your part of cost-efficient operational compliance and retail food safety programs for Metcash-owned operationsProvide support to ensure compliance to recall management program in collaboration with the Recalls TeamYou're Likely a Match IfYou thrive in a fast-paced, varied work environmentProven experience in Retail Operations or Independent Retail network operationsDemonstrate extensive knowledge of food safety programs, legislative requirements and trade measurement practices within independent retail supermarket environmentsUnderstanding of HACCP compliance requirements across FMCG and supply chain operationsProven experience working with Metcash, IGA independent retailers, and logistics or retail support functions and can demonstrate an understanding of needs and support requirementsHighly adaptable with a proactive approach to learning in a fast-paced, evolving business environmentExceptional attention to detail with the ability to pivot focus as needed while maintaining efficiency & detailed completionStrategic thinker with a track record of delivering and executing goal-driven plansStrong project management and stakeholder engagement skills, ability to be multi focusedProficient (basic to medium level) in using core business tools such as Excel, Word, and app-based platforms to support daily operationsStrength & ability to influence stakeholders to a common direction, engage and collaborate across teamsTeam-oriented mindset with a commitment to working collectively to achieve shared successWhat's on offerWe're proud to offer a workplace that supports your well-being, growth, and belonging:Extra Leave: 5th week of annual leave, 2 well-being days, plus 1 volunteer day annuallyCareer Growth: Endless learning and development opportunitiesParental Leave: 12 weeks of gender-neutral paid leave for primary carersInclusive Culture: Bronze Employer for LGBTQ InclusionNeutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)Mental Health: Gold accreditation by Mental Health AustraliaFlexibility: Flex Ready and Family Friendly Workplace accreditedAbout UsJoin us and be part of something bigger!
Metcash is Australia's leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.We believe in the power of independent, family-owned businesses to shape vibrant communities.
Through our food, liquor, and hardware pillars, we help retailers become the 'Best Store in Their Town' by providing merchandising, operational and marketing support.We're committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations.
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📌 Regional Operational Compliance Manager
🏢 Metcash
📍 New South Wales