Join the Best Admin Team in Colac
Administration Officer – AllCare Colac Physiotherapy
About Us
At AllCare Colac Physiotherapy, our mission is to empower lives by combining clinical excellence with genuine care. We are a warm, community-focused clinic committed to providing exceptional service to our clients and a supportive environment for our team.
About the Role
We are seeking a full-time Administration Officer to become the consistent, reliable presence in our office. This is an exciting opportunity to join the best admin team in Colac You'll be part of a supportive group that works collaboratively, values initiative, and takes pride in creating a welcoming environment for our clients and staff.
You will play a key role in supporting the daily operations of the clinic, assisting the Directors with administrative tasks, maintaining compliance obligations, and ensuring everything runs smoothly.
Key Responsibilities
* Provide administrative support to the Directors and clinical team
* Learn and manage NDIS, TAC and WorkCover systems and policies (experience preferred, but training available)
* Assist with HR-related tasks and processes
* Set up and maintain administrative systems to support operational efficiency
* Ensure compliance with government grant requirements and reporting expectations
* Provide exceptional customer service to clients and stakeholders
* Manage reception duties, appointment scheduling, and client enquiries
* Maintain accurate records and confidential information with discretion
* Contribute to a positive, team-oriented workplace culture
Skills & Attributes
* Well presented, professional and approachable
* Excellent written and verbal communication skills
* Strong interpersonal skills, including maturity, tactfulness and a friendly disposition
* Ability to prioritise tasks and multitask in a fast-paced environment
* Ability to work autonomously and use good judgement
* High level of confidentiality, discretion and reliability
* Quick learner with the ability to retain information effectively
* Strong relationship-building skills with staff, clients and external stakeholders
Preferred
* Experience with NDIS, TAC or WorkCover systems
* Connections to our local community
* Experience in allied health, medical or similar administrative settings
How to Apply
Please send your resume and a brief cover letter to ****@allcare.physio.
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