Job Overview
A Service Delivery Manager is required to lead the delivery of high-quality services.
Key Responsibilities:
* Conduct thorough analysis of current service operations to identify areas for improvement.
* Evaluate future service needs and business requirements to ensure alignment with organizational goals.
* Monitor service performance, addressing potential issues promptly and effectively.
* Build and maintain strong relationships with customers to understand their needs and expectations.
* Manage customer complaints, providing effective solutions to resolve issues.
Required Skills and Qualifications
The ideal candidate will possess excellent analytical, communication, and problem-solving skills. Experience in building strong relationships with customers is also essential.
Benefits
This role offers a unique opportunity to work with a Federal Government client in Canberra, contributing to the delivery of high-quality services.
Others
If you are interested in this position, please contact us for more information.