In the role of Principal Consultant DBA, you will join the Digital Engage – DevOps & DBA team that's doubling down on customer obsession.
A diverse and inclusive workplace works better for everyone.
Responsibilities
* Own and govern end‐to‐end database services across strategy, design, deployment, operations, and support.
* Maintain service stability, performance, and availability through proactive incident, problem, and risk management.
* Provide technical leadership across service management processes, including change, capacity, DR, and continuity.
* Ensure deep understanding of database platforms, infrastructure dependencies, and underlying technologies.
* Partner with architects, delivery teams, and third‐party providers to ensure quality design and seamless service transition.
* Translate business needs into service improvement initiatives aligned to technology and industry trends.
* Manage stakeholder relationships through clear communication, coordination, and expectation management.
* Participate in an on‐call roster supporting critical, highly available production environments.
Qualifications
* Strong experience in database technology, including design, build, administration, and support of large‐scale, highly available environments.
* Strong hands‐on PostgreSQL DBA expertise, including installation and management via command line; Oracle experience is advantageous.
* Proven experience supporting critical 24x7 production systems with high availability and resilience requirements.
* Solid cloud platform experience (AWS, Azure and/or GCP) operating database services in enterprise environments.
* Strong Linux/UNIX system administration skills, including Bash shell scripting.
* Experience with infrastructure automation and configuration tools such as Ansible, Terraform, CloudFormation, or ARM.
* Excellent stakeholder engagement and communication skills, with demonstrated ability to work across architecture, delivery, and third‐party providers.
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