Parts Interpreter Role
This is a vital position within our sales and service operations for agricultural and small construction machinery.
* Key Responsibilities:
1. Provide expert sales and service to customers, delivering exceptional customer satisfaction.
2. Manage stock levels effectively, ordering and receiving supplies as needed.
3. Pick and pack freight efficiently, meeting deadlines and ensuring accuracy.
4. Support workshop staff in part purchases, streamlining processes and improving efficiency.
5. Maintain showroom stock levels at optimal levels, presenting a professional image.
6. Conduct thorough stocktakes, manage inventory, and perform warehouse maintenance tasks.
7. Update systems accurately and efficiently, maintaining data integrity.
8. Deliver exceptional customer service, addressing sales queries promptly and professionally.
9. Sell to lifestyle customers, identifying opportunities for growth and expansion.
10. Direct other sales leads to suitable Sales Representatives, leveraging network connections.
-----------------------------------
Required Skills and Qualifications
To excel in this role, you will require:
* Previous experience as a Parts Interpreter, demonstrating a strong understanding of the position's demands.
* Excellent oral and written communication skills, facilitating effective collaboration and customer engagement.
* The ability to analyze data and make informed decisions, driving business outcomes.
* Problem-solving skills, coupled with effective time management and prioritization techniques.
* Mechanical aptitude and experience, enabling hands-on involvement in machinery and equipment.
* Computer software experience, familiarizing yourself with industry-standard tools and applications.
* The ability to work under pressure, maintaining attention to detail and quality standards.
* A team player mentality, showcasing initiative, commitment, and a positive attitude.
* Adaptability in changing work situations, embracing new challenges and opportunities.
* A valid driver's license, enhancing mobility and flexibility.
* A Forklift license, though not essential, would be beneficial in certain circumstances.
-----------------------------------
Benefits and Rewards
We offer a competitive salary package, along with opportunities for professional growth and development. This is a full-time, permanent position that presents a challenging yet rewarding career path.