Join to apply for the Logistics Officer role at ALS
At ALS, we encourage you to dream big. When you join us, you'll be part of a global team harnessing the power of scientific testing and data‑driven insights to build a healthier future.
The Role
The ALS Mackay, Environmental business is seeking a casual (Rostered up to 5 days a week) Logistics Officer to provide strong value‑add service in this diverse all‑rounder role. This position will expand your CV with client service, sample receipting, sample preparation and logistics services as a valued member of the local ALS Mackay team, driven by a passion for client service excellence.
The Day to Day
* Greet and support clients' needs leveraging phone, email and face‑to‑face service and communication skills
* Promptly answer phone calls and emails professionally to support client enquiries
* Complete testing sample bottle preparation
* Coordinate the receipt and dispatch of client samples to ALS Environmental laboratories, including liaising with laboratory staff when urgent samples are received
* Sorting, packing, labeling, and distributing samples by courier or for pick‑up
* Ensure sample deliveries and chain of custody documentation is reviewed, triaged, labelled and distributed within designated timeframes and according to client needs and approved sample receipt procedures
* Liaise with clients (internal and external) in regard to sample submissions and related queries
* Maintain sample storage and disposal by following safe work practices
* Join and nurture a team culture to best support each other and our clients' priorities
The Essentials
* A positive, responsive customer focus and quality service attitude with a professional attitude
* A strong passion and interest in learning
* Strong, consistent attention to detail and a commitment to delivering high quality work without compromise
* Excellent computer skills including MS Office suite
* An ability to multitask, to process multiple concurrent requests efficiently and accurately
* An ability and interest in working autonomously, whilst leveraging and investing in team connection and prioritising
* An understanding or interest in learning and delivering laboratory safety protocols in handling of chemical hazards
* Excellent communication, organisational and time management skills
* Solutions driven & hard working
* Ability to absorb and retain high levels of information
* High level of flexibility regarding hours/availability
Working at ALS
The ALS team is a diverse and dedicated community united by our passion to make a difference in the world. Our values shape how we work, how we treat each other and how we recognise excellence. At ALS, you'll be supported to develop new skills and reach your full potential. We invest in our people with programmes and opportunities that help you build a diverse career with us. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.
Everyone Matters
ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued. ALS also welcomes applications from people with all levels of ability. Accommodation is available on request for candidates taking part in all aspects of the selection process.
Eligibility
To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or hold or be able to obtain a valid working visa.
How to Apply
Please apply online and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.
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