Business Analyst Job Description
Suncorp is seeking a skilled Business Analyst to join our Consumer Tribe and support projects in the Motor Claims space. The ideal candidate will have a strong understanding of business and technical requirements, as well as excellent communication and stakeholder engagement skills.
Key Responsibilities:
* Document current and future state processes to identify opportunities for improvement.
* Use information gathering techniques to proactively discover requirements and synthesise information accurately.
* Work collaboratively with delivery teams and business stakeholders to gather, validate and document business requirements.
* Raise, and support mitigation and resolution of, risks and issues using established tools and frameworks.
* Create user stories (in JIRA) to support delivery.
* Work closely with squad / project members to work through ideation and discovery of new initiatives.
Requirements:
* Minimum 2-4 years business analysis experience in a project/delivery orientated role from a large organisation.
* Minimum 2-4 years' Agile, Lean and waterfall experience including knowledge of Agile practices, workshops, and Agile ceremonies facilitation.
* Must be able to translate and understand business and technical requirements.
* Financial Services or Insurance background with solid industry knowledge.
* Proven experience in ideation and discovery with a focus on driving innovation and value.
* Strong understanding of technology with ability to engage with technical stakeholders.
* Strong stakeholder engagement, relationship management and influencing skills.
What We Offer:
* Discounts and offers on retail favourite stores and insurance products.
* Flexible working and leave options, including parental leave and emergency response leave.
* Ongoing study support and career development programs.
* Payroll giving, donation matching and paid volunteer leave.
* Employee assistance program and dedicated employee council.
About Suncorp:
Suncorp has been driven by its Purpose - to build futures and protect what matters. With trust, empowerment, and flexibility at its core, Suncorp supports its people to unlock their full potential and make a meaningful difference.