Direct mail and database administrator (melbourne)

Location: South Yarra with hybrid work model available.

The Direct Mail & Database Administrator provides essential support for the organisation's fundraising and marketing objectives through the administration of the Gardens Customer Relationships Management database.

Working in a friendly and dynamic environment, the Administrator is responsible for the administration of the RBGV's supporter database to sustain annual targets for fundraising, marketing and stakeholder engagement. The Administrator will create mailing lists, develop reports, maintain data integrity and accurately process donations and philanthropic activity as well as providing general administrative support.

Working closely with the Development and the Marketing and Communications teams, this position prepares, coordinates and delivers data that supports successful fundraising appeals and campaigns and other marketing and promotional communications to support visitation, ticket sales and brand awareness.

• Provide key support to the fundraising, marketing and communications teams.
• Administer the Gardens Customer Relationships Management database.
• Create mailing lists, develop reports, maintain data integrity, and accurately process donations and philanthropic activity.
• Support general administrative tasks related to fundraising and marketing.
• Prepare, coordinate and deliver data for fundraising appeals, campaigns and other marketing communications.

To be successful in this role you will have previous experience in the management of donor or contact databases, with experience using Microsoft Dynamics preferred. You will have good analytical skills with a continuous improvement approach - always identifying better ways of getting the job done!

You will have strong attention to detail, an ability to work with tact and discretion, and demonstrate good judgement and problem‐solving skills.

All other key selection criteria can be found in the position description which is located under the attachments heading on the Victorian Government Careers website.

At RBGB you'll be part of a nationally‐recognised organisation that makes a genuine impact on a local and international scale. As an employee you will benefit from adaptable working arrangements to assist in creating genuine work/life balance, annual leave loading, yearly salary increases in line with our Enterprise Agreement, access to an Employee Assistance Program and much more.

To be considered for this position you must submit a recent resume along with a document responding to each of the Key Selection Criteria as stated in the position description. Applications will only be accepted via the Victorian Government website.