Job Details
Location:
Kwinana
Contract Duration:
Until July 2026
Hours:
Monday to Friday, 40 hours per week
Hourly rate:
$41.26 per hour + super
Commencement:
ASAP (notice periods will be considered)
About the Role
We are seeking a proactive and detail-oriented Operational Support Officer to join our client's Operations team. Reporting directly to the Manager Outer Harbour Operations, this role is pivotal in delivering high-level administrative support, particularly in preparing and verifying cargo handling charges for Outer Harbour customers.
Key Responsibilities
Prepare and assist in analysing Bulk Business key performance data and operational metrics.
Reconcile electricity invoices from energy retailers for both Inner and Outer Harbours.
Generate and prepare service charges for customers at Kwinana Bulk Terminal (KBT) and Kwinana Bulk Jetty (KBJ).
Verify applicable charges in line with established business processes.
Liaise with customers regarding invoice details, including purchase order requests and monitoring.
Produce reports detailing customer charges, associated costs, and other relevant data.
Track and report casual and contractor working hours.
Qualifications & Experience
Proven experience in administrative and customer service roles.
Strong understanding of financial information and invoicing systems.
Familiarity with shipping and bulk operations terminology and documentation is desirable.
Technical & Professional Skills
Proficiency in PC and spreadsheet applications (e.g., Microsoft Excel).
Experience with financial management systems.
Excellent verbal and written communication skills.
Strong attention to detail and analytical skills.
Why Join Us?
This is a fantastic opportunity to contribute to a dynamic operational environment supporting key logistics and port services. You'll be part of a collaborative team, working in a role that offers variety, responsibility, and the chance to make a real impact. Interviews to commence immediately.
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