About Us
VicTrack is the custodial owner of Victoria's rail transport land, assets and infrastructure. We work to protect and grow the value of the portfolio, to support a thriving transport system and make travel and living better for all Victorians. With much of our asset portfolio dedicated to rail transport – our land, infrastructure, trams, trains and telecommunication networks – our focus is on strategic asset management and supporting the delivery of better transport solutions.
When you join VicTrack, you'll become part of an organisation that celebrates the diverse backgrounds, perspectives, and life experiences of our people. We are committed to fostering a workplace that mirrors the diverse communities we serve. Everyone is welcome to apply for a role at VicTrack and we encourage open discussions about any adjustments you might need during the recruitment process or within the role. If you have a disability or specific access requirements, please let us know how we can offer you additional support.
Benefits
- Free travel on all public transport – Trains | Trams | V/Line
- 17.5% leave loading
- 1 x Extra day off (EDO) per month
- Flexible work environment | hybrid work – 2 x office days / 3 x work from home
- Stable work setting - Victorian Government state-owned enterprise
- 16 weeks paid parental leave (36 unpaid)
- Comprehensive health & wellness programs
- Free access to on-site gym and end of trip facilities
- Training and development opportunities to help you grow and develop your career
The challenges of our fast-growing sector put our people at the front of some of Victoria's most exciting projects in telecommunications, property development and project delivery – with job opportunities as diverse as our organisation.
The Role
The Team Leader role holds primary responsibility within the Networking and Security team under IT&D; Operations, focusing on:
- Providing technical leadership and strategic guidance to Network and Security Engineers to support operational excellence.
- Ensuring the consistent efficiency and operational continuity of networking infrastructure and security systems, while meeting agreed Service Level Agreements (SLAs) for both internal and external stakeholders.
Key accountabilities/functions:
- Lead and inspire a team of IT&D; Engineers, fostering a collaborative and high-performing environment. Drive capability uplift through coaching, mentoring, and strategic workforce planning.
- Shape and influence the development of IT operational policies, standards, and procedures. Ensure consistent application of governance principles to support reliable, scalable, and secure IT service delivery.
- Oversee compliance with VicTrack's IT security policies across infrastructure, applications, and user environments. Ensure proactive risk mitigation through structured access reviews, vulnerability management, and secure operational practices.
- Partner with internal IT&D; teams and cross-functional business units to embed security and governance into operational workflows. Act as a key liaison between operations and security functions to ensure alignment with VicTrack's enterprise security framework.
- Drive the planning and execution of security assurance activities in collaboration with the IT&D; Security team. Promote a culture of continuous improvement, innovation, and operational resilience.
- Champion high-quality face-to-face, online, and phone channels interactions. Define and report on SLAs for service requests and incidents, ensuring transparency, accountability, and continuous improvement.
- Oversee the full lifecycle of IT assets, including procurement, maintenance, monitoring, backup/recovery, and secure disposal. Ensure alignment with sustainability and security standards.
- Collaborate with vendors to resolve complex technical issues and ensure timely service restoration. Partner with internal teams and business units to embed security and governance into operational workflows.
- Analyse performance data to identify trends, risks, and opportunities for improvement. Maintain technical documentation and deliver training to uplift security awareness and capability across the organisation.
Qualifications:
- Tertiary qualification in a Computer Systems related discipline
- ITIL certification is highly regarded
• Microsoft certified (desirable)
- Desirable - JNCIP, CCNA, CISSP, GCIA, GCIH, or OSCP are considered a plus.
- Desirable - ISSP (Certified Information Systems Security Professional),CISM (Certified Information Security Manager), CCSP (Certified Cloud Security Professional) are considered a plus.
Knowledge and experience:
- Proven extensive experience providing network and security operational support in a medium-to-large organisation
- Experience in security monitoring, incident response, threat intel and reporting
- Hands-on experience with tools like Microsoft Sentinel, Splunk, Palo Alto,F5 networks, DTEX/XDR, and Netskope
- Hands-on experience with advanced networking fundamentals: TCP/IP, DNS, DHCP, routing, switching, firewalls, VPN
- Hands-on experience with network infrastructure: LAN/WAN design, wireless technologies, and cloud networking (e.g., Azure, AWS
- Demonstrated knowledge of ITIL practices for IT service management
- Demonstrated experience working with network and security applications and tools
- Demonstrated experience supervising, motivating and leading teams in an IT environment
- Demonstrated experience writing IT operational procedures and guides
- Experience in developing reports and tracking compliance
- Experience in asset management lifecycle and capacity management
- Experience in cyber security management.
To Apply
***PLEASE ONLY SUBMIT YOUR RESUME AND/OR COVER LETTER IN PDF FORMAT
If you are interested in this exciting opportunity with us, please click apply and submit your resume in PDF format only. All applications are strictly confidential.
We are proud to be recognized by WORK180 as an employer of choice for women. Explore the WORK180 website to learn about our benefits and policies. Research shows that 60% of women and underrepresented groups may decide not to proceed, even after drafting an application. We believe diversity strengthens every team, so even if you don't meet every qualification, we still encourage you to apply
Offer of employment is strictly subject to successful background (pre-employment screening) and criminal history check. VicTrack is an equal opportunity and human rights employer.
Closing Date: 03/11/25
***PLEASE ONLY SUBMIT YOUR RESUME AND COVER LETTER IN PDF FORMAT
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