Job Overview
Cruiseabout is currently seeking a skilled Travel Leader to join our team. This is an exciting opportunity for someone who has a passion for the travel industry and wants to take their career to the next level.
About the Role
* Key Responsibilities:
* Quoting, booking, and invoicing cruise bookings and packages
* Ensuring that key performance indicators (KPIs) are met, meeting and exceeding monthly sales targets
* Supporting and handling walk-in, email, and telephone enquiries efficiently and accurately
* Maximizing sales opportunities by upselling and cross-selling
* Maintaining accurate and comprehensive product information in order to deliver excellent customer service
Required Skills and Qualifications
* Experience:
* A minimum of two years retail or wholesale experience in the cruise or travel industry
* Previous experience working in a customer service environment and working towards sales targets
* GDS experience
Benefits
* Exclusive Perks:
* The opportunity to participate in onboard ship inspections and enjoy exclusive cruise discounts for your personal seafaring adventures
* Become a cruise expert with access to industry travel discounts and qualify for sponsored familiarization commendations to explore new destinations and cruise products worldwide
About Us
We are a dynamic and diverse company that offers a team culture like no other in the industry. We are committed to providing a safe and supportive work environment where our employees can thrive and grow.
As an equal opportunity employer, we encourage all suitably qualified applicants to apply.
Our mission is to provide exceptional customer service and exceed our customers' expectations through innovative solutions and outstanding products.