We are seeking an experienced Injury Management Advisor for a crucial, quick-paced contract assignment in Perth. The ideal candidate is an expert in managing complex case files and building trust across diverse stakeholders within the industrial services environment.
Key Responsibilities
You will serve as the primary link, ensuring the successful and sustainable Return to Work (RTW) for injured employees:
- Employee & RTW Support: Actively support injured workers and collaborate with supervisors to develop and implement effective Return to Work (RTW) plans.
- Case Management: Provide expert advice and manage claims related to Workers' Compensation, Income Protection, and non-work-related illnesses/injuries.
- Stakeholder Engagement: Liaise with insurers, external rehabilitation providers, and treating health practitioners to facilitate RTW outcomes.
- On-Site Presence: Conduct occasional site travel within Perth to understand risks and ergonomics, which is vital for managing cases in an operational setting (personal vehicle not required for site visits).
- Administration: Maintain accurate claims files and ensure compliance with all relevant legislation and policies.
The Ideal Profile
This role requires a unique blend of technical knowledge and strong interpersonal skills:
- Relationship Focused: Must be a natural relationship builder who can effectively engage with a diverse workforce, including both blue-collar and white-collar staff.
- Communication Style: Preference for face-to-face or Teams video interactions over simple phone calls to enhance understanding and support for the injured worker.
- Demeanor: Must be assertive yet empathetic, possessing the emotional intelligence necessary to have difficult yet supportive conversations and act as a bridge across stakeholders.
Qualifications & Assignment Details
- Qualifications: A qualification in a medical, health, or related area is desired, with sound knowledge of the medical and legal terminology associated with injury management.
- Location: Perth.
- Type: Contract role.
- Schedule: 3 days per week (ideally Monday, Tuesday, Wednesday).
- Start Date: Available ASAP.
Apply Now: If you have the required experience in the industrial services sector and are ready for an immediate contract start in Perth, please submit your CV without delay, or contact Laura Boinot at
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
📌 Injury Management Advisor
🏢 Randstad - Construction, Property & Engineering
📍 Perth