**Executive Support Officer
Grade:
Clerk grade 5/6
Salary range:
$99,938 - $110,271 + superannuation and leave loading
Duration:
Temporary; until 30 June 2026 with a possibility for extension.
Location:
Mckell Building, Haymarket. Hybrid with an in-office requirement on Mondays and Wednesdays. This may be subject to change in line with DCS workplace policies
Join a fast-paced NSW Government team where you'll empower senior executives and keep the business running smoothly with your top-notch organisational skills**
We're seeking a dynamic, solutions-focused professional with a sharp eye for detail who thrives on juggling priorities, managing executive diaries and correspondence, and delivering timely, high-quality support that drives great decisions and results. You'll play a key role in streamlining administrative processes, safeguarding sensitive information, and championing exceptional customer service every day.
About the team
Reporting to the Executive Officer, this role sits within the Executive Director, Program Delivery (Enterprise)'s office in the NSW Telco Authority.
Program Delivery (Enterprise) manages the delivery of the enterprise portfolio which includes the Broadband, Critical Infrastructure, Network Operations, Business Enablement and Digital Inclusion programs. Other functions include portfolio prioritisation, portfolio management, and program and project execution.
Your responsibilities will include:
* Assess and prioritise requests to optimise the Senior Executive's and team's time.
* Manage executive diaries, appointments, records, correspondence, travel arrangements, and meeting support.
* Draft and prepare correspondence, agendas, minutes, presentations, and briefing notes to meet business needs.
* Assist with financial payments, reporting, and maintaining up-to-date human resource management information.
* Gather, collate, and provide background information and reports to support informed decision-making and planning.
* Champion a positive team culture by supporting collaboration, open communication, and continuous improvement.
To be successful in this role you will
* Hold baseline security clearance: You will be able to obtain and retain minimum Baseline Security clearance within six months to work with sensitive government and critical communications information
* Ensure executives can focus on strategic priorities by expertly managing schedules, information flow, and competing demands.
* Enable timely, informed decision-making through the accurate preparation of briefs, reports, and correspondence.
* Drive operational efficiency by streamlining administrative processes and maintaining up-to-date records and systems.
* Foster a collaborative and positive team environment that supports open communication and continuous improvement.
* Safeguard sensitive information and uphold organisational integrity through diligent, ethical work practices.
* Contribute to the achievement of business goals by proactively anticipating needs and delivering reliable, high-quality support.
About NSW Telco Authority
NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders.
We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.
NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services.
We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe.
NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility and we will consider part time, job share and other flexible arrangements.
We're proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.
We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We're also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.
For more information, go to NSW Telco Authority
Salary Grade 5/6, with the base salary for this role starting at 99,938 base plus superannuation
Click Here to access the Role Description.
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date:
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact or
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