**About CyberCX**
CyberCX has united Australia and New Zealand's most trusted cyber security companies to deliver the most comprehensive end to end cyber security services offering to enterprises and governments. With a workforce of over 1300 cyber security professionals and a footprint of over 14 offices across Australia and New Zealand and global presence in Europe and US, CyberCX offers a full suite of cyber security services.
**The Role**
You will be responsible for implementing and testing technical functionality, interacting with internal and customer teams on a technical level, building strong customer relationships and serving as an escalation point for resolving customer issues.
**Key Responsibilities**:
- Engage with our customers to provide security solutions, recommendations, deliver enhancements and managed service for multiple engagements
- Understand and advise the customer honestly and accurately on technological identity and access management solutions
- Provide excellent customer service and product support to customers to identify and resolve customer issues and enhancements
- Assist in build and configuration for customer solutions
- Provide documentation to customers and internal team members, including design implementation and reports where required
**Experience required**:
- A minimum of 2 years' experience in cyber security and/or technology industry is preferred, with experience in identity and access management solutions
- Preferred experience with market leading IDAM vendor products including one or more of the following: Auth0, BeyondTrust, CyberArk, ForgeRock, IBM (ISIM/ISAM, ISDI, ISDS, DB2, TFIM, IGI), Microsoft, Okta, OneIdentity, Oracle, Thycotic, SailPoint (IIQ & IDN), Saviyant
- Experience with Java and JavaScript and demonstrable knowledge of object-oriented design best practice and patterns
- Experience deploying software across Windows, Linux and Unix platforms
**Benefits**
We offer a generous salary package with great perks, such as:
- Once-in-a-career growth opportunities. A unique chance to be part of high-growth business in the cyber security industry
- Work with industry leaders to deliver world-class services
- An independent environment, where you are given flexibility to do your best work in a hybrid working environment
- Diverse projects in an innovative, energetic, and creative environment.
This is a fantastic opportunity for an enthusiastic professional looking to spread their wings. If you're looking to continuously grow and to embrace disruptive methods and technologies to protect customers, submit your CV by following the "Apply" button.