Overview
Lead with Purpose. Drive Operational Excellence. Empower Clients.
Our growing outsourced CFO firm has been delivering tailored financial solutions and business process improvements for over a decade. We’re known for our professional yet down-to-earth culture and our commitment to helping clients achieve their goals.
We’re now entering an exciting phase of expansion and are seeking a Head of Client Operations to lead client delivery across our national client base. This newly created role is ideal for a strategic, hands-on leader who thrives in a fast-paced environment and is passionate about driving performance and building solid client relationships.
Responsibilities
- Lead regular client finance meetings and deliver clear, insightful reporting.
- Oversee daily operations, workflow planning, and task delegation.
- Review staff work to ensure accuracy, consistency, and client readiness.
- Identify and implement process improvements and special projects.
- Foster a high-performing, collaborative team culture including coaching and mentoring.
What You’ll Bring
- CA/CPA qualified with a degree in Accounting, Finance, or Commerce.
- 15+ years’ experience, including 5+ in senior finance leadership.
- Strong background in client service.
- Proven ability to lead teams, manage change, and drive results.
- Excellent communication and stakeholder management skills.
- Tech-savvy and comfortable with virtual collaboration tools.
- Willingness to travel within the region as needed.
- Access to Rewards Gateway (exclusive discounts).
Ready to Make an Impact?
Apply now to join a values-driven team where your leadership will shape the future of client service delivery and financial empowerment.
Application Details
1. Which of the following statements best describes your right to work in Australia?
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📌 Head of Client Operations
🏢 Nameless
📍 Albany