Job Overview:
This is a dynamic role where you will be working closely with our Sales Representatives to provide quality customer service and advice on Sika products.
Key Responsibilities:
* Answer incoming / making outbound telephone calls
* Order entry and processing
* Process invoices and credits
* Support customers with their enquiries
* Liaise with freight providers for delivery coordination
* Provide assistance to Sales and Logistics teams
Requirements:
* Minimum 12 months experience within a Call Centre environment or similar role
* A strong understanding of Customer Service principles
* Be self-motivated, quick learner, with a can do attitude
* Excellent interpersonal / communication skills and attention to detail
* Excellent computer skills / administrative skills
Benefits:
* A supportive working environment with a positive company culture
* Opportunity to be part of an ever-growing Global Organisation
* Ongoing training and development opportunities
* On-site parking
* Employee Benefits Program
About Us:
We are a leading provider of solutions in the industry. We invest in our employees and provide them with the tools and support they need to succeed.