Customer Service Representative
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* Provide exceptional customer service to clients in a fast-paced medical assessment environment.
* Guide customers through the visa medical examination process, ensuring they understand requirements and steps involved.
* Conduct identity and security checks, process payments, and confirm documentation is complete.
* Enter data into customer management systems and databases.
* Work effectively within a structured environment, adhering to established processes and quality standards.
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Requirements
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* Excellent communication and interpersonal skills, with ability to adapt communication style to meet customer needs.
* Demonstrated customer focus, with a professional and helpful approach.
* Ability to work effectively in a busy environment, prioritizing tasks and managing time efficiently.
* Sound IT and computer skills, with experience using customer management systems and databases.
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Benefits
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* No late night or overnight shifts, or working public holidays.
* A supportive team environment, where contributions are valued.
* Opportunity to build career with a global healthcare leader.
* Significant product and services discounts.
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About You
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* We're looking for individuals who share our passion for delivering exceptional customer service and making a positive impact on people's lives.
* As a Customer Service Representative, you'll be part of a dynamic team that values diversity, inclusion, and equal opportunities.
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