About Our Customer Service Role
We are seeking a friendly and enthusiastic customer service professional to join our team. This is an excellent opportunity for someone who enjoys helping people, creating a positive shopping experience, and being part of a supportive team.
Key Responsibilities:
* Greet and assist customers with warmth and professionalism.
* Take customer orders in-store and over the phone, ensuring accuracy and efficiency.
* Handle sales transactions and operate the point-of-sale system.
* Maintain a clean, well-presented, and well-stocked shop floor.
* Support butchers with packaging, displaying, and preparing products.
* Provide product knowledge and recommendations, including cooking tips and meal ideas.
* Uphold food safety and hygiene standards.
What You Need:
* A people person - approachable, positive, and friendly.
* Strong communication skills and attention to detail.
* Reliable, punctual, and able to work well in a team.
* Respectful and understanding of halal practices (training provided).
What We Offer:
* Competitive pay and staff discounts on premium halal products.
* A welcoming, family-oriented workplace.
* Opportunities to grow within a national business.
* Training and support to help you succeed in your role.