Full-time position based in Orange
The Team Leader provides leadership and guidance and is primarily responsible for the performance of the team. This position requires effective leadership skills and a positive, proactive and forward-thinking approach to achieving financial, contractual and team KPIs. There will also be times where this position will need to be hands-on assisting Employment Consultants in attending to participant appointments.
Workforce Australia services deliver simple and efficient solutions to assist local job seekers and employers. Workforce Australia will enable local job-ready job seekers to self-manage through new, interactive digital services, while those with greater needs will be supported by Employment Consultants.
About the role.
* Provide effective leadership and promote a positive team culture
* Lead the team to achieve targets
* Ensure contractual compliance to relevant deeds, policy and legislation.
* Develop and manage strong ongoing relationships with stakeholders
* Provide case management support to consultants.
* Provide timely and accurate data and reports when required
* Manage complaints and feedback at a local level, whilst escalating or informing management as appropriate
* Complete administrative and compliance tasks in a timely manner
About you.
We require someone with:
* Good leadership skills with hands-on people management experience
* Excellent interpersonal skills & customer service skills
* Ability to coach, motivate and develop others through formal and informal methods
* The ability to work and succeed in a target driven environment
* Confident negotiation skills & resilient in nature
* Strong administration and computer skills
* Outstanding organisational and time management abilities.
* Some experience in the Employment Services field
* A current drivers' licence with the ability to travel as required
What we offer….
* Salary packaging with up to $15,900 tax free options
* Additional $2,650 Meals and Entertainment tax free salary packaging benefits
* 5 weeks annual leave
* Internal training and leadership programs
* Salary continuance insurance
* Access to company sponsored formal qualifications
* Access to free counselling though our Employee Assistance Program.
About us....VERTO has been operating as a not-for-profit organisation that positively transforms the lives of individuals through the services we offer for over 40 years. These services include:
* Employment Services
* Training
* Indigenous Services
* Community services
* Tenants Advice & Advocacy
* Financial Counselling
With our team of more than 500 across the VERTO group, we represent a huge array of life experiences, skills and ways of thinking. We value all these differences.
We are an equal opportunity employer and welcome all applications, including from people with disability, those from culturally diverse backgrounds, and Indigenous Australians. All VERTO team members share the responsibility for the safety and wellbeing of the people who engage with us. We are happy to adjust our recruitment process to support accessibility needs.
Interested?Please apply early as applications are being reviewed as they are received. Click on 'Apply Now'. Your application should consist of a tailored resume to suit this role including contact details of two work referees. Successful candidates will need to provide:
* Working With Children Check
* National Police Check
* Right to Work
* Current Drivers Licence
* myID.
Need more information?
Contact Human Resources on or call for a confidential discussion.
Alternatively see our website at
Salary Packaging is available to all VERTO employees through AccessPay, more information can be found at
Applications will close: The selection process will commence upon the receipt of applications & will close at 9am Friday 23rd January 2026 or prior, if a suitable candidate is found.