**Job Function**:
Customer Management
**Job Sub Function**:
Technical Field Service
**Job Category**:
Professional
**All Job Posting Locations**:
Eight Mile Plains, Queensland, Australia
**About Orthopaedics**
Fuelled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalised treatments.
Are you passionate about improving and expanding the possibilities of Orthopaedic surgeries? Ready to join a team that’s reimagining how we heal? Our Orthopaedics Teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.
**The Opportunity**
12-months maternity leave contract opportunity available in Cairns, QLD for a Clinical Specialist commencing 2 February 2026. Working alongside a Product Specialist, you are primarily responsible for providing technical support in an operating theatre environment to our hospital-based customers across our Trauma and CMF product portfolio. Key responsibilities include:
- Attending surgical procedures and providing expert technical support to Orthopaedic Surgeons and Nursing staff in the correct and safe use of products
- Developing and maintaining strong relationships with customers and providing in-service training to Registrars, Nursing staff etc.
- Optimising opportunities by passing on leads to the Sales Team and providing product demo as required
- Maintaining strong product knowledge through ongoing training and driving clinical excellence through professional and exceptional customer experience
**About You**
- Tertiary qualification in a health-related field (Nursing, Physiotherapy, Occupational Therapy, Exercise Science, Chiropractic etc.) and experience providing clinical support in-theatre during orthopaedic surgeries is highly regarded
- Confidence to work effectively under pressure in an operating theatre environment
- Strong communication, presentation and customer service skills
- Self-starter who is results driven and solutions focused
- Autonomous and able to work as part of a team, is organised with good time management skills
**Outstanding Place to Work® Certified - 2024**
Great Place to Work® Certification recognises employers who create outstanding employee experience. The certification process is recognised worldwide as the global benchmark for identifying outstanding workplaces.
Johnson & Johnson - Australia and New Zealand were certified as a Great Place to Work® in ANZ in its first year of participation.
- This position requires regular travel to hospitals in Cairns. All applicants must have rights to work in Australia, a reliable car and a valid Driver Licence._
**Required Skills**:
Clinical Support, Craniofacial Surgery, Inservice Training, Medical Devices, Trauma Surgery
**Preferred Skills**:
Communication, Customer Service, Customer-Support