Location: ECBC Sports, Cessnock NSW
Employment Type: Part-time / Casual
About Us
ECBC Sports is a vibrant, community-focused registered club offering exceptional hospitality, entertainment, and member experiences. We pride ourselves on creating a welcoming environment where every guest feels valued from the moment they arrive.
About the Role
We’re looking for a friendly, professional, and customer-focused individual to join our front-of-house team as a Welcome Desk Attendant. As the first point of contact for our members and guests, you’ll play a key role in creating positive first impressions and ensuring smooth entry to the club.
Key Responsibilities
- Greet and welcome members and guests with a warm, professional manner
- Verify memberships and assist with new member sign-ups
- Provide information about club facilities, events, and promotions
- Ensure compliance with entry requirements under club regulations and RSA legislation
- Handle member and guest enquiries efficiently, both in person and over the phone
- Maintain the cleanliness and presentation of the welcome area
- Work collaboratively with security, bar, and management teams
About You
- A friendly, confident communicator with excellent customer service skills
- Well-presented, punctual, and reliable
- Ability to multitask and remain calm under pressure
- Strong attention to detail and professionalism
- Experience in hospitality, customer service, or a club environment (preferred but not essential)
- Current RSA (Responsible Service of Alcohol)
Why Join Us
- Supportive and welcoming team culture
- Opportunities for training and career development
- A fun and energetic work environment in one of the area’s most respected clubs
How to Apply
If you’re passionate about providing great service and enjoy meeting current people, we’d love to hear from you! Please send your resume and a brief cover letter to ***********@ecbcsports.com.au.
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