**Innovate to solve the world's most important challenges**:
**THE FUTURE IS WHAT WE MAKE IT.**
**Advanced Field Service Specialist**
**Perth, WA**
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
**Make the Best You.**
Working at Honeywell is not just creating incredible things. You will have the opportunity to work with our talented and friendly team of professionals and be part of a global team of future shapers.
**Join Us and Make an Impact.**
We are currently seeking an experienced **Advanced Field Service Specialist** to join our HPS team in our Perth, WA office. Reporting to the **Program Manager,** your focus will be to service and install across a large variety of industrial solutions within the Assurance 360 contract.
**Key Responsibilities**:
- Responsible for the delivery of Process Control Systems diagnostics, monitoring, routine & remedial maintenance.
- Implementation of Control Systems projects, typically using Honeywell TPS and/or Experion controller and supervisory systems, and/or third-party PLC controllers.
- Implement projects using Honeywell Tools and processes, provide input for constant improvement of processes.
- Configuration and management of Network Communication Appliances, e.g., switches, routers, firewalls with associated tools and editors.
- Maintain, install and service Honeywell packages and other software's within a virtual environment, e.g., VMWARE, setting systems using EXI HOSTS
- Maintain, install and service Industrial control equipment on a variety of industrial sites e.g., FPSO's, Platforms, LNG Process Plants or other Oil & Gas facilities.
- Customer reporting and meeting planned service requirements.
- Conduct customer acceptance testing and final commissioning of systems on site.
- Comply with Honeywell engineering processes tools and methodologies.
- Identifying and acting upon, sales and service opportunities
- Respond to customer call outs in a timely manner.
- Attend customer site on request and respond to needs.
- Provide Customer Service report (CSR) and technical reports as required.
- Manage, log and track system issues including Service Requests (SRs) raised for incident and Problem management.
- To keep technical knowledge current - will require additional activities, such as self-learning on technical products.
- Be initial focal point for customer technical inquiries.
- Keep customer fully informed of possible system enhancements and upgrade paths.
- To keep abreast of site and customer needs by continued development of customer relationships.
- Be able to manage assigned contracts and jobs both technically and financially.
- Providing technical support to peers, which may include other technical representatives, Account Managers, Project Engineers etc.
- Small project Management - Projects are delivered on time, on budget and to the desired quality standards.
**Key Experience & Capabilities**:
- Degree qualification in an engineering discipline, Electrical and/or Instrumentation engineering - preferred.
- Valid unrestricted driver's license - mandatory
- Good understanding of the financial aspects of engineering.
- Exceptional PC skills and knowledge of Microsoft software packages.
- Outstanding communications skills. The ability to communicate complex issues concisely and with clarity.
- Experience with direct customer contact, building rapport.
- Understanding of engineering and industrial systems work cultures.
**About Us**
The world is changing. And it's a familiar story at Honeywell. Our $36 billion business was founded on a legacy of firsts spanning 130 years. We're building a safer, smarter, and more sustainable world through our technology and software across each of our 930 sites globally. Our impact is seen in every shape and size around the world. Our solutions are felt daily in aerospace, buildings and cities, retail, chemicals and materials, safety, industrial and manufacturing, safety, and supply chains.
**Discover More**
If you believe what happens tomorrow is determined by what we do today, you'll love working at Honeywell.
The future is what we make it. So, join us and let's do this together.
Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
For more information on applicable equal employment regulations, refer to the EEO is the Law poster.
Please refer to the EEO is the Law Supplement Poster & the Pay Transparency Policy.
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