Becoming a Crew Member at Burger Urge is an exciting opportunity to work in a fast-paced and dynamic environment. Our team is dedicated to delivering exceptional customer service and providing a welcoming atmosphere for our guests.
Key Responsibilities:
* Greet customers in a friendly manner, take their orders promptly, and maintain a high level of productivity throughout the shift.
* Prepare food according to established standards and recipes, ensuring quality and presentation meet our high expectations.
* Maintain a clean and safe working environment, adhering to health and safety guidelines and protocols.
* Operate and maintain kitchen equipment efficiently, minimizing downtime and maximizing output.
* Handle cash and credit card transactions accurately, maintaining a high level of integrity and confidentiality.
* Communicate effectively with colleagues, sharing knowledge and expertise to achieve common goals.
Required Skills and Qualifications:
* Strong interpersonal skills, with the ability to build rapport with customers and colleagues alike.
* Excellent customer service skills, with a focus on meeting and exceeding guest expectations.
* Ability to work in a fast-paced environment, remaining calm under pressure and adapting to changing circumstances.
* Strong organizational and time management skills, prioritizing tasks and managing multiple responsibilities effectively.
* Quick service restaurant experience is highly desirable, but not essential.
* Availability to work flexible hours, including evenings, weekends, and school holidays.
Benefits:
* A generous employee discount on all menu items and merchandise, recognizing the value of our team members.
* A growing company with expanding roles and promotion pathways, offering opportunities for career growth and development.
* A strong market position within the industry, with ongoing job security assured.
* A creative brand with a unique operating structure and management processes, embracing innovation and progress.
Mandatory Requirements:
* A Food Safety Certificate, demonstrating a commitment to health and safety.
* Valid working rights, including passport and visa documentation for international candidates.
* An RSA Certificate within 30 days of starting employment, ensuring responsible service practices.