L'épi Artisan Bakery Chisholm is hiring a Full time Front Of House Supervisor role in Chisholm, ACT. Apply now to be part of our team.
Requirements for this role:
* Flexible hours available
* 1 year of relevant work experience required for this role
* Expected salary: $32 - $35 per hour
About Us:
At L’épi Artisan Bakery, we bring together the finest baked goods, warm hospitality, and a cozy ambience to provide our customers with an unparalleled experience. We are on the lookout for a dedicated and skilled Front-of-House Supervisor to support our management team and contribute to our tradition of excellence.
Job Description:
The Front-of-House Supervisor will be instrumental in assisting the FOH Manager with the day-to-day operations of our bakery. Your commitment to leadership, service, and quality will help ensure our guests consistently enjoy exceptional service.
Key Responsibilities:
* Assist in managing front-of-house operations, guiding servers and baristas.
* Participate in the training and ongoing development of our team, upholding high service standards.
* Uphold our culture of superior customer service, aiming to surpass guest expectations.
* Support coordination between FOH and BOH staff for efficient service.
* Address customer questions, feedback, and concerns with effective solutions.
* Help maintain the dining area’s cleanliness and visual appeal.
* Assist with inventory management and supply orders.
* Enforce health and safety protocols to ensure a pleasant and safe dining experience.
* Work with the management team on strategies to improve guest satisfaction and drive sales.
* Perform administrative duties, including staff scheduling and reporting, as required.
Qualifications:
* Experience in a supervisory role within the hospitality sector is desirable.
* Leadership prowess with a talent for nurturing and guiding a diverse team.
* Effective communication and people skills.
* A track record of successfully handling customer service situations.
* A keen eye for detail and dedication to maintaining a pristine environment.
* Resilience in a fast-paced setting and flexibility to meet the demands of the role.
* Familiarity with point-of-sale systems.
* Availability for varied shifts including weekdays, weekends, and public holidays.
Benefits:
* A competitive wage and room for advancement.
* A chance to shape and influence a passionate team.
* Discounts for employees on bakery items.
* Access to continuous training and personal development opportunities.
Join Us:
Are you prepared to step into a dynamic supervisory role and make a mark in the hospitality industry? We welcome you to apply. Send your CV and a cover letter detailing your supervisory approach and hospitality expertise to *****@lepibakerygroup.com.au.