Are you looking for a career opportunity that combines sales support and customer service?
This job is an exciting chance to build a rewarding career with a company that values its people and is dedicated to excellence.
We are seeking a proactive and customer-focused professional who thrives in a fast-paced environment. Your proven experience in a similar Customer Service or Order Processing role will serve as a solid foundation for success.
* You have strong proficiency with SAP, which will enable you to accurately manage orders, returns, and credits.
* Track forward orders and backorders, keeping customers informed of any updates.
* Skillfully manage and resolve customer enquiries, requests, and pricing queries in a timely manner.
* Add value by advising customers on new promotions and managing stock availability to meet their needs.
The ideal candidate will have excellent communication skills, both written and verbal. You will be responsible for being the dedicated point of contact for key project customers, providing them with top-notch support and ensuring their satisfaction.
As a valued member of our team, you can expect:
* A supportive and collaborative work environment
* Regular team lunches and social events to foster camaraderie and teamwork
* Ongoing training and professional development opportunities to enhance your skills and knowledge
If you are passionate about delivering exceptional results and exceeding customer expectations, this could be the perfect opportunity for you.