_**MUST HOLD CERTIFICATE 3 IN HORTICULTURE**_
- **Position purpose**_
- To provide general overall care to plants and assist customers in selection and care of plants and other gardening requirements.
**Core objectives include**:
- **Main tasks**_
- Maintain plant stock by plant identification knowledge including pest and disease identification.
- Questioning customers on suitability of plant, soil and future plant location.
- Receive, sticker and display incoming plant stock, including identifying and rejecting sub-standard plants in a timely manner.
- Professional focus on customer service by greeting customers and asking if they need assistance.
- The role requires physical and manual handling of plants, trolleys, pots and bagged products and interaction with the public.
- Safe and appropriate use of machines and equipment
- Perform some administration duties
- Serving customers at the till and handling money transactions
The above list is not exhaustive, and the role may change to meet the overall objectives of the company
- **Other Duties**_
- Fulfil other duties as required by management and other department personnel as requested/required
- **Required qualities**_
- Professional approach
- Ability to work under pressure
- Organisational and time management skills
- Excellent attention to detail
- Excellent verbal and written communication skills
- Ability to assist customers in decision making and provide appropriate additional products
- Ability to accurately place plants and products in the correct location
- Ability to follow procedures
- Assertive nature to get things done
- Customer focus
- Plant maintenance and the confidence to identify problem areas and pest identification
- Accurate receival of deliveries
- **Desired competencies**_
- Initiative
- Tenacity
- Strategic thinking
- Positive approach to change
- **Qualifications **_
- **Certificate III in Horticulture**:
- Forklift license (desirable)
- First Aid Certificate (desirable)
- **Experience**_
- Minimum of 12 months retail experience is a requirement. Ideally the individual will be passionate about plants and gardening with excellent knowledge and a strong desire to learn and grow in the industry
- **Customer service focused**:committed to providing exceptional customer service across all channels - written, phone and face to face
- **Communication**:the ability to communicate clearly and concisely**, **varying communication style depending upon the audience
- _**Attention to detail**:_ excellent attention to detail and written skills when communicating with others, both internally and externally
- _**Teamwork**_:_ willingness to assist and support others as required and get on with team members
- _**Time management/organisation**_**: accomplish objectives effectively within time frame given, and carry out administrative duties within portfolio in an efficient and timely manner
- **Personal attributes**_
- Professional approach (essential)
- Confident manner (essential)
- Positive approach to change (essential)
- **Other**_
- Has reliable transport
- Holds a valid Western Australian Forklift license (desirable)
- Experience in programming and operating computer-controlled irrigation system
**Job Type**: Casual
**Salary**: $30.95 per hour
Expected hours: No less than 14 per week
**Benefits**:
- Employee discount
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Public holidays
- Weekend availability
Licence/Certification:
- Certificate 3 in Horticulture (required)
Work Authorisation:
- Australia (required)
Ability to Commute:
- Bentley, WA 6102 (required)
Work Location: In person