Discover a special place to call home, where life-long friendships are formed and ideas thrive.
About Myer:
* We've come a long way from our humble beginnings in Bendigo, but our commitment to supporting Australian communities remains unchanged.
We're more than just a workplace – we're a safe space with a big heart, where you're encouraged to be yourself and share your ideas.
In line with our Customer First Strategy, our National Distribution Centre (NDC) in Ravenhall utilises cutting-edge automated solutions to centrally replenish stock and service online customer needs.
The Operations Manager will lead a multi-skilled team to deliver exceptional customer service and support activities, ensuring operational efficiency, safety, and compliance across multiple channels nationally.
About the role:
* Drive daily operations to achieve optimal performance from all resources, including automation
* Continuously improve and maintain operational activities to drive efficiency, service, safety, engagement, and value
* Manage financial aspects of operation to ensure cost-effective processes and continuous workflow
* Oversee site activities, including building compliance, loss prevention, security, maintenance scheduling, and licencing requirements
* Implement and lead initiatives within the NDC, partnering with Supply Chain and other business units
* Establish key relationships with Myer stores, support office, contractors, freight forwarders, authorities, and third parties
* Accountable for delivering agreed levels of service to Myer stores through efficient logistics management
About you:
* Proven leadership experience with highly developed people management skills in large teams
* Able to drive high performance through coaching, mentoring, and development
* Strong operational experience in distribution warehousing, automation, online fulfilment, transport management, and retail warehousing
* Experience with freight forwarder container management, customs, trusted trader, and quarantine procedures
* Demonstrated success in cost and productivity management, with ability to develop objectives aligned with KPIs, timelines, and relevant metrics
* Experience managing volume planning, forecasting, change management, workforce agility, and/or continuous improvement
* Supply Chain tertiary qualifications highly regarded
Benefits to you:
* Generous Team Member discounts on all Myer merchandise and products
* A supportive leadership team
* Sense of job satisfaction from dedication and work ethic
* Volunteer, parental, and lifestyle leave available
At Myer, you're not just an employee – you're a valued Team Member with real dreams. We want to help you chase them, no matter how big or small. Our goal is to make your work life meaningful, offering balance and flexible options to reach your goals.