Customer Service Professional
As a Customer Service Professional, you will play a key role in delivering exceptional service to our customers. This is an exciting opportunity to work with a dynamic team and make a real difference in people's lives.
This permanent full-time position involves working in our Pambula and Bega branches, providing support to customers with their banking needs. You will be the face of our branch, building relationships and ensuring that our customers receive outstanding service.
To succeed in this role, you will need to have excellent communication skills, a strong attention to detail, and the ability to work independently. You will also need to be confident in your ability to communicate complex information in a clear and concise manner.
In return for your hard work and dedication, we offer a range of benefits, including health and wellbeing support, training and development opportunities, and a fun and supportive team environment.
We are committed to creating a diverse and inclusive workplace culture, where everyone feels valued and respected. We believe that by attracting and retaining talented individuals from diverse backgrounds, we can deliver better outcomes for our customers and communities.
Key Responsibilities:
* Delivering exceptional customer service through prompt and courteous interactions
* Building relationships with customers to understand their needs and preferences
* Providing accurate and timely information to customers regarding products and services
* Maintaining high standards of professionalism and integrity at all times
Requirements:
* Excellent communication skills, both written and verbal
* A strong attention to detail and ability to maintain accuracy in a fast-paced environment
* Ability to work independently and as part of a team
* Confidence in communicating complex information in a clear and concise manner
Benefits:
* Health and wellbeing support, including access to confidential counseling services
* Training and development opportunities to enhance your skills and career prospects
* A fun and supportive team environment that values diversity and inclusion