Operations Courier
Safely transporting road freight is a critical aspect of our logistics operations. This role requires a high level of physical stamina, as you will be required to carry out deliveries and pickups across metropolitan and regional areas.
Responsibilities
* Delivery and Collection: Carry out delivery and pickup services across metropolitan and regional areas, ensuring that packages are delivered in a timely and secure manner.
* Freight Organisation: Organise outbound freight by planning route schedules and inspecting packages and validating package labels.
* Damage Management: Record and notify management of any faulty packaging or damaged items, taking steps to resolve the issue promptly.
* Loading and Unloading: Utilise appropriate equipment to load and unload vehicles, adhering to safety protocols at all times.
* Freight Security: Safeguard freight to prevent movement during transit, ensuring that packages remain secure and intact.
* Run Completion: Adhere to punctual completion of runs, delivering packages within the designated timeframes.
* Recipient Signatures: Obtain recipient signatures for all deliveries, providing proof of delivery.
* Customer Service: Deliver superior customer service during all interactions, responding to queries and resolving issues in a professional manner.
* Package Handling: Ensure proper handling and security measures for all packages, including safe storage and transportation.
* Delivery Challenges: Address delivery challenges, such as damaged items or inaccessible delivery locations, finding alternative solutions when necessary.
Requirements
* Experience: Minimum of 6 months' experience in a similar role, with a proven track record of delivering results.
* Driver's License: Valid driver's license for a two-axle rigid vehicle, with a good driving record.
* Driving Skills: Excellent driving skills, with the ability to navigate through metropolitan and regional areas safely.
* Equipment Operation: Proficiency in operating various loading equipment, including forklifts and pallet jacks, with a focus on safety and efficiency.
* Customer Service: Excellent customer service skills, with the ability to communicate effectively with customers and colleagues.
* Physical Stamina: High level of physical stamina, with the ability to work in a fast-paced environment and meet deadlines.