Key Responsibilities
Plan, manage, and oversee the day-to-day operations of the store to ensure efficient
and profitable performance.
Recruit, train, roster, supervise, and manage staff performance and development.
Monitor sales, budgets, labour costs, and store KPIs, implementing strategies to
achieve targets.
Manage stock levels, place orders, coordinate deliveries, and control inventory costs.
Ensure compliance with food safety standards, hygiene regulations, workplace health
and safety, and company policies.
Handle customer complaints, escalations, and service recovery to maintain high
customer satisfaction.
Oversee cash handling, banking, and end-of-day reconciliation procedures.
Prepare operational and performance reports for management.
Skills and Experience
Minimum 2 years’ experience in a Store Manager or similar management role within
retail or hospitality.
Strong leadership, communication, and team management skills.
Proven ability to manage budgets, rosters, and operational KPIs.
Sound knowledge of food safety, WHS, and compliance requirements.
Relevant qualification in hospitality, business, or management (preferred but not
essential).
Job Type: Full-time
Pay: $79,000.00 – $85,000.00 per year
Work Location: In person