Location
Runcorn
Salary
£27,500
Company Profile
Very well‐established company with many different operations.
Responsibilities
* French or Spanish speaking Customer Support – Fluent in either French or Spanish (written and spoken) is essential.
* Provide technical support to service users.
The Role
* Answer customer enquiries in real time.
* Diagnose and resolve faults across the network.
* Maintain and monitor equipment and systems, carrying out routine checks and incident response.
* Document and communicate technical issues clearly, using ticketing/monitoring tools.
* Liaise with internal teams, stakeholders and third‐party suppliers.
Candidate's Profile
* Fluent in either French or Spanish (written and spoken) – Essential.
* Car owner required due to location.
* Previous experience in a customer service/admin role – Ideal.
* Motivated candidate and fast learner.
* IT literate.
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