**About the Role**
This is an exciting opportunity for a dynamic individual to take on a leadership role in a boutique environment.
As a Boutique Manager, you will be responsible for overseeing the development of all team members, ensuring exceptional results while maintaining operational excellence.
Key responsibilities include:
• Maximising sales opportunities and developing potential clients
• Overseeing the operational management of the boutique
• Responsible for health & safety, housekeeping standard, security, facilities, legal and back office operations
• Account for stock security, ensuring stock takes are carried out efficiently following company guidelines
• Work cross-functionally with Commercial, Marketing, Human Resources and Finance teams to ensure strong retail performance
• Manage customer complaints
• Lead, develop and inspire the team to be in line with company and brand objectives
• Create strong morale and spirit within the team
• Support in the management of performance management, motivation, training, recruitment and career development
• Suggest Incentive schemes which will motivate the team
**Requirements**
To be successful in this position, you will possess:
• Minimum 4 years' solid experience in retail operations at managerial level with successful track record in sales, service excellence, preferably gained from high end luxury retail industry and managing people.
• Entrepreneurial mindset with business acumen and strong negotiation skills.
• Good communication and problem-solving skills. Organized and detail-oriented.
• Excellent leadership skills.
• Good knowledge and skills of MS Word, Excel and PowerPoint.
**Benefits**
Attractive benefits, incentives, and commission scheme to make your role more exciting.
**Diversity and Inclusion**
TAG Heuer is an equal opportunity employer. We are committed to provide a culture that is diverse, inclusive and respects and celebrates our differences.