Weekend Receptionist Role at Regis
This role offers the opportunity to work as part of a dedicated team providing exceptional service to residents in Pelican Waters.
About the Job:
* The successful candidate will be required to work Saturday and Sunday shifts from 8AM to 4PM with the possibility of picking up additional weekdays to cover planned and unplanned leave.
Main Responsibilities:
1. Answering all telephone enquiries and maintaining accurate records of calls made and received.
2. Maintaining files and documentation, including data entry and general administration tasks.
3. Ensuring efficient operation of the front reception area, including ordering stationery and managing petty cash.
4. Providing administrative support for other departments within the home, including staff rosters and training schedules.
5. Assisting with visitor enquiries and conducting home tours, ensuring a high level of customer service is maintained at all times.
Requirements:
* Prior experience working in a busy reception role, preferably in a similar environment.
* Ability to multi-task and meet deadlines in an autonomous capacity, requiring strong accuracy and data entry skills.
* Proficiency in Microsoft Office Suite (Word and Excel) and ability to learn internal software systems.
* Excellent written and verbal communication skills, with outstanding communication, telephone and customer service skills.
* A bright and friendly demeanor, with a willingness to assist with all customer and resident enquiries in a constantly changing environment.
Benefits of this role include opportunities for growth and development, recognition and rewards for your hard work, and the chance to work as part of a dedicated team delivering excellent service to our residents.