Mechanical Field Service Technician 6/2/25 Rutherford, New South Wales, AUS, 2320 32935 Onsite Position
Join Komatsu and Be Part of Something Big
Overview.
Komatsu is seeking an underground mechanical service technician to support our customers in the Hunter Valley region.
Your weekly planning will depend on your location. You may travel to site and stay overnight or commute daily if you live nearby. We provide comprehensive onboarding and classroom-based training at our training centre of excellence to ensure your success.
What's on offer?
* Full-time, Monday to Friday, permanent position.
* Competitive salary + superannuation for a 38-hour week.
* Overtime paid after 8 hours.
* Coal Long Service Leave (LSL).
* Fully maintained service vehicle with fuel for home use.
* Annual bonus up to 5% of base salary.
* Opportunities for learning and development, including roles in leadership, project management, account management, and sales.
* Option to purchase up to 10 additional leave days annually.
* 12 weeks paid primary carer parental leave.
* Discounts at over 400 retailers across Australia.
About You.
You prefer a Monday to Friday schedule and live within a reasonable drive to Narrabri. You pay attention to detail, value quality, and prioritize safety. You have a positive attitude, are dedicated to customer satisfaction, and seek long-term career growth and development. You thrive in a friendly, supportive, and inclusive team environment. This role offers a pathway into sales, account management, project management, and leadership within a global OEM.
You'll bring:
* Mechanical Trade Qualification.
* Experience working underground with longwall mining equipment.
* Strong problem-solving and diagnostic skills.
* Ability to work independently.
Key Job Responsibilities
* Provide proactive advice and support to customers.
* Ensure smooth start-up of development machines.
* Support engineering activities and machine commissioning.
* Offer advanced technical support for development equipment in the field.
* Coordinate field trials and document results, including product improvements.
* Gather data for Root Cause Analysis of major failures and reliability issues.
* Collaborate with stakeholders to identify solutions for customer needs.
Komatsu Benefits
* 12 weeks paid primary parental leave.
* Option to purchase additional leave days.
* Discounts at over 400 retailers nationwide.
* Discounts on Apple, Dell, Lenovo, and Microsoft products.
* Employee Referral Program with bonuses up to $3,000.
* Discounted rates with HCF and access to Hunterlink's Employee Assistance Program.
* Discounts with Toyota & Orix.
At Komatsu, we operate with integrity, innovation, and collaboration. As a leader in mining and heavy equipment manufacturing, we are committed to excellence. We value initiative, continuous improvement, and strong partnerships.
Komatsu (Joy Global Australia) is dedicated to a safe, inclusive, and respectful workplace. We welcome applicants from diverse backgrounds and are an equal opportunity employer. Accommodations are available upon request during the recruitment process.
Discover your next opportunity with us at komatsu.jobs .
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