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Community debt support specialist

Newcastle
beBeeCare
Posted: 11 July
Offer description

Job Title:

Debt Support Officer

We are seeking a dedicated and detail-oriented individual to play a vital role in supporting fee collection across the Diocesan Education sector.

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About the Role:

In this position, you will work closely with our Finance Shared Services team, school principals, finance officers, external providers, and families to ensure effective and compassionate debt management. You will manage and support school fee collection by maintaining accurate records, generating statements, assisting with debt recovery, and guiding schools on best practices to ensure timely and compliant processes.

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Key Responsibilities:

1. Fee Collection: Manage and support school fee collection by maintaining accurate records, generating statements, assisting with debt recovery, and guiding schools on best practices to ensure timely and compliant processes.
2. Compliance: Ensure compliance by checking data accuracy, supporting audits, and guiding schools to meet finance-related regulatory and legislative requirements.
3. Reporting and reconciliations: Prepare reports and provide financial data to support monitoring of organisational compliance and ensure accurate reconciliations.
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Required Skills and Qualifications:

* Strong interpersonal, communication and organisational skills with the capacity to work effectively in a team.
* Proven experience for a minimum of 3 years, in the administration of debt collection for multiple accounts & other accounts receivable processing at a high level.
* Sound knowledge of debt collection processes and related internal controls.
* A good understanding of accounting policies and procedures.
* High level computer literacy including experience with PCs (particularly MS Word and Excel) and computerised purchasing and financial information management systems.
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Benefits:

* Directly contribute to improving the lives of many in the community.
* Receive an attractive salary with salary packaging available.
* 1 week shutdown over Christmas and New Year annually.
* Paid parental leave.
* Discounted gym membership.
* Ongoing training and development opportunities.
* A great friendly environment of dedicated and passionate co-workers.
* Enjoy up to 10% off at top retailers.

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