Pacific Labour Mobility Support Program (PLMSP) | Palladium
* Location: Brisbane (office-based, hybrid)
* Contract: Short Term (Parental Leave Cover)
Palladium is contracted by the Australian Government's Department of Foreign Affairs and Trade (DFAT) to deliver the Pacific Labour Mobility Support Program (PLMSP), supporting Pacific Island Countries and Timor‐Leste to participate in the PALM scheme in inclusive, safe and sustainable ways.
The role
The PLMSP Technology Team now supports multiple tools that are in operation across the Pacific and Timor Leste, with users at almost every level in the Labour Mobility environment as well as internal PLMSP teams. We manage multiple platforms across Learning Management Systems, Welfare management tools, data and reporting coordination tools as well as our flagship product the In‐country Recruitment Database (IRD).
The Project Coordinator – Technology will be responsible for assisting the IRD Product Manager in designing, validating and monitoring new project implementations across the suite of tools managed by PLMSP Technology, specifically focusing on the Worker Portal and Worker App rollout, the signing of the new PLMSP IRD MoU and the implementation of the Central Data Platform among others.
Key Responsibilities
* Lead small requirement gathering and refinement processes, including workshop facilitation and building relationships with users and other stakeholders.
* Have demonstrated experience in identifying root causes and come up with creative solutions.
* Use multiple tools to evaluate feature adoption and user behaviour including SQL, WalkMe and custom tools.
* Develop and execute communication plans to keep stakeholders informed about project progress, changes, and achievements. This may include direct comms, conferences, changelogs, personal check‐ins, etc.
* Facilitate effective communication within the project team, ensuring clarity of requirements, targets and expectations.
* Maintain comprehensive project documentation, including development materials, assessments of change outcomes, records of meetings, etc.
* Prepare and distribute regular progress reports, ensuring all relevant stakeholders are well‐informed.
About You
* Tertiary qualifications in a relevant discipline or an equivalent combination of relevant experience and/or education.
* 3–5 years' work experience in similar project coordination roles.
* Understanding of software development life cycle (SDLC) and Atlassian suite of tools advantageous.
* Analytical mindset to assist in problem‐solving.
* Demonstrated relationship management skills, including the ability to work across a broader team and with external stakeholders.
* Ability to work independently and demonstrate sound judgement.
* Highly developed organisational skills, agility and the ability to balance and prioritise multiple tasks and work well under pressure.
Due to the evolving nature of our program, it is possible that the incumbent may be expected to undertake duties that fall outside the remit of their original Terms of Reference as reasonably required to ensure the ongoing success of the program.
Equity, Diversity & Inclusion
Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: socio‐economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.
Accessibility
We strongly encourage people with disability to apply. Disclosing about your disability will not negatively affect your application. Please tell us as much as you feel comfortable for us to work with you about the appropriate adjustments that you might need. If you would like further information or assistance with this, please contact recruitment@plmsp.com.au
Safeguarding
We define Safeguarding as all the actions taken by Palladium to protect our people, communities where we work and our clients from harm, including Sexual Exploitation, Abuse or Sexual Harassment; Child Abuse in any form; Trafficking for sexual exploitation of adults or children and any form of Trafficking of children. We have zero tolerance for all forms of child abuse as well as sexual exploitation, abuse and harassment and zero‐tolerance for inaction to prevent, protect against, respond to, and report harm. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding‐focused interviews and a rigorous due diligence process. Our Code of Conduct and Child Safeguarding and Protection against Sexual Exploitation, Abuse and Harassment Guidelines have additional details.
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