Customer Business Manager - Pharmacy
Apply locations
Australia - Victoria - Melbourne
Time type
Full time
Posted on
Posted Yesterday
Job requisition id
879184
Job Description
People have looked to Kimberly-Clark brands for more than 150 years, and today we're proud to help over a billion people worldwide cope, laugh, love, and live every day. From nappies and baby wipes to tissues and business supplies, we are constantly seeking new ways to improve life for our consumers, customers, and the planet.
Our leading brands like Kleenex, Huggies, VIVA, U by Kotex, Poise, and Depend improve lives globally.
Kimberly-Clark proudly leads in providing better care for a better world.
Led by Purpose. Driven by You.
About the Opportunity:
This Customer Business Manager is a key member of the KC Pharmacy & Professional Care Team. The role involves contributing to a high-performing sales culture within KC, focusing on developing skills and leading growth in the Pharmacy Channel, with potential for future roles within the organization.
Reporting to the Account Director – Pharmacy & Professional Care, this position manages the Pharmacy Channel at KCA, including wholesalers, major pharmacy groups (Chemist Warehouse, Priceline, Terry White Chemmart), and select Level 2 customers. It is a leadership role with significant financial responsibilities, aimed at organizational growth. As a senior leader, the role requires prioritizing enterprise-wide strategies, values, and goals, and nurturing future sales talent through coaching and leadership.
Responsibility Areas:
Management of Strategic Customer Relationships in the Pharmacy Channel
* Achieve sales, profit, and growth targets in the Pharmacy Channel.
* Build and maintain relationships with key stakeholders to drive sales growth aligned with pharmacy targets.
* Develop and implement customer plans in line with channel strategies.
Input to Category Annual Plans and Account-Specific Strategies
* Plan, collaborate, and execute category annual plans for the pharmacy channel.
* Ensure customer plans support long-term sales and profitability goals.
* Collaborate with national account teams to develop and launch customer-specific initiatives.
Achieve Sales Fundamentals
* Develop joint business plans with customers, including regular updates to senior leadership.
* Report key metrics and performance indicators timely.
* Support and coach national account teams to meet ranging, distribution, and share of shelf objectives.
* Work with marketing and other teams to bring customer-specific product and promotional strategies to market.
Financial Management and Forecasting
* Ensure accurate sales forecasting and manage budgets effectively.
* Negotiate trading terms and manage rebates and claims.
* Collaborate with customers on volume requirements and supply outlooks.
What's On Offer
Competitive salary, incentives, and benefits including superannuation, career development, health & well-being activities, volunteering leave, and more.
About You:
You are driven, performance-oriented, and value a caring culture. You are committed to sustainability, inclusion, well-being, and career growth.
To Be Considered:
Click the Apply button to submit your application. Our Talent Acquisition team will review and contact you for next steps. Meanwhile, explore our website for more about Kimberly-Clark.
Kimberly-Clark is proudly accredited as an Employer of Choice for Gender Equality (WGEA) and ranked by Forbes as one of the World's Best Employers for 2021-2024
Primary Location
Melbourne Office
Additional Locations
None specified
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
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