Overview
Rydges South Bank is a highly-regarded 4.5 star hotel with 304 rooms and suites, located on Grey Street in South Bank near the Brisbane Convention & Exhibition Centre. We are seeking our next Concierge superstars to join our Front Office team. The role suits a high-energy, outgoing person who is passionate about customer service, as Concierge is the first and last point of contact for guests.
Responsibilities
* Ensure all guests receive a positive greeting as they arrive and depart the hotel
* Provide guests with information on hotel services and local attractions/events
* Park guests' vehicles on-site and off-site with the utmost care
* Order taxis and/or ride shares for guests as required
* Deliver luggage, messages, mail, and handle special requests promptly, efficiently and professionally
* Keep the hotel lobby and entrance clean and tidy
Skills & Experience
* Driver's licence; manual preferred but not essential
* Excellent communication skills and customer service
* Attention to detail
* Excellent personal grooming and presentation
* Ability to handle pressure, multi-task, and get the job done
* Willingness to work a variety of shifts across the week
Benefits & Perks
* Incredible team member discounts from day one
* 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more
* $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more
* Seasonal savings and discounts at Thredbo
* Rapid career growth opportunities through our EVT network
* Local community involvement, volunteering and charitable giving
* Australia and NZ's largest and most diverse experiences company
Join Rydges South Bank and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Apply through Dayforce where you will enter your information and answer screening questions.
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