Drive Business Growth as a Retail Leader in Training
You have the opportunity to develop your leadership skills and contribute to driving business success. As a Retail Leader in Training, you will be responsible for optimizing retail operations, driving business performance, and supporting the leadership team in delivering exceptional customer experiences while achieving business goals.
Main Responsibilities:
• Support Store Leaders in executing strategies to drive sales and achieve key performance indicators (KPIs).
• Participate in the execution of visual merchandising guidelines to maximize store performance.
• Assist in managing stock control processes, including cycle exits, and ensuring that the backroom supports easy replenishment.
• Lead by example in driving customer conversion through consistent application of the 'We Think Customer' standards.
• Help execute business initiatives such as store promotions, product launches, and customer attraction strategies.
• Assist in coaching and developing team members to improve individual and store performance.
• Provide clear communication to the team regarding daily store goals, promotional activities, and operational changes.
• Take ownership of the 'Daily Planner' to ensure smooth store operations and assist in the opening and closing of the store.
• Maintain strong product knowledge and upsell Lorna Jane products with confidence and style to meet customer needs.
About You:
• Previous experience in a fast-paced retail or customer-centric environment.
• Exceptional sales ability and customer service skills.
• Demonstrated ability to work effectively within a team.
• Ability to communicate effectively with a focus on clarity and intention.
• A drive to be results-oriented and exceed business targets.
• A solution-focused approach who can adapt to change.
We Offer:
• Be at the cutting edge: Work with advanced technology that makes your job easier and more efficient.
• Exclusive discounts: Enjoy generous discounts on the latest Lorna Jane collections.
• Community engagement: Get involved in local events and initiatives that support and inspire our community.
• Team spirit: Join a supportive team that's more like a family.
• Growth opportunities: We're committed to your development, offering opportunities for career progression and personal growth within the company.
Your Career Opportunities are Endless.