Australian Citizens residing in Australia only respond.Australian Citizen, Ability to obtain Baseline Clearance, Canberra, Sydney, Offsite role.OverviewThe Digital Transformation Agency is hiring User Researchers for its Digital Sourcing branch to help build a better BuyICT.gov.au and marketplace experience.The User Researchers will collaborate with other researchers to conduct studies that help understand user needs, behaviours, and preferences to inform product and service design and development.Candidates should hold qualifications in a relevant field or equivalent experience, 4+ years of experience conducting user research, robust analytical skills, and a passion for user-centred design.ResponsibilitiesPlanning and conducting user research studies using appropriate methods, including interviews, surveys, and ethnographic researchAnalyzing research data and reporting findings to the product team and stakeholdersCollaborating with stakeholders to inform the design and development of products and servicesHelping to create and maintain a user-centred design processUnderstanding of government procurement practices and working in an Agile team is helpful but not essential.Every application requires to address selection criteria as part of application submissionAbility and proven experience in planning, designing, and conducting user research studies, including interviews, surveys, and ethnographic researchExperience in analysing research data and report findings to the product team and stakeholdersProven track record in collaborating with stakeholders to inform the design and development of products and services within the government industry.Required Skills:Digital Transformation Analytical Skills Hiring Sourcing Government Procurement Research Planning Design
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