JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.What this job involves –Manage the provision of facilities management in a Commonwealth-Owned Property within the designated WoAG portfolio. Develop sound working relationships with key client staff and key tenant representatives located in the property. Manage the day-to-day client activities for the assigned property/facilities.This position will assist the National Facilities Manager Director to deliver the full range of services to the Entity.Partnering with the Client/Stakeholder(s)Proactively engage client stakeholders to ensure that on site tenant’s expectations are metBuild and develop effective client / stakeholder relationships across multiple levels of the organisationFacilities Management ServicesManagement of Facilities as designated by the National Facilities ManagerEnsure compliance with statutory regulations on fire, health and safety standardsRecommend continuous quality improvement practices and implement Industry Best Practice operationsImplement building procedures and performance measures and ensure they are maintained at all timesEnsure all Critical Environment (CEM) requirements are metReview existing operations regularly to reduce costs and improve operational standardsEnsure disaster recovering and business continuity plans are implemented and maintainedKeeping the numbers in checkActively work to ensure that the site’s financial operations are meeting or exceeding targets and control requirements including the JLL Code of EthicsEnsure financial processes are followed at all timesEnsuring everyone stays safeThis role has the responsibility and duty of care to work safely, taking reasonable care to protect their own health and safety and that of fellow workers and visitors and to comply with the requirements of the health and safety guidelines, policies and rules.Report and escalation of WHS near miss/good catches and incidents in accordance with CMO reporting tool and escalation matrix.Keeping an eye on the Site & OperationsRecommend continuous quality improvement practices and implement Industry Best Practice operations24/7 emergency call support and site attendance is requiredUse and maintain a Property databasePreparedness to develop a strong understanding of the various property management database systemsComplete, update and maintain applicable web-based management information systems, including uploading various property documentationEnsure all data is held accurately in our systems to allow payment in a timely mannerLimiting Risk to JLL & WoAGEnsure the JLL Operational Risk Management (ORM) program is implemented and maintained.Ensure escalation procedures and incident reporting procedures are implemented and maintainedAdhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategiesClient Focus & Relationship ManagementDemonstrates proactive & professional approach to customer service and stakeholder engagementAbility to interact with a wide range of client staff and tenant staff, including senior levelsAbility to manage conflict and balance between client and firm requirements, and also between Landlord and Tenant requirementsHave a customer service-oriented attitudeProject Management & Organizational SkillsExcellent planning & organizational skills to prioritise work and meet tight deadlinesProven ability to manage multiple and complex operational matters on a daily basisProblem Solving & Strategic ThinkingCapacity to deal with ambiguity and solve complex problems effectivelyAnalytical, proven ability to solve problems using a quantitative approachProven ability to employ holistic approaches and looks at long term solutionsEnsure all Conflicts of Interest (COI) are effectively managed in accordance with the client endorsed JLL COI Management processes (whether perceived, potential or actual). This includes prompt notification to client in writing of any conflicts that arise (or are likely to arise), making full disclosure of all relevant information relating to the conflict and outlining activities proposed to resolve or otherwise deal with the conflict.A motivated self-starter with a proven track record of successfully delivering best practice and quality to their client. An engaging facilities and people manager who thrives on inspiring and developing their team.Proactive with a keen eye for detail and the ability to balance multiple priorities.Possess a can-do attitude with proven ability to build and maintain relationships.People Management Capability and experienceStrong communicator – Good presentation skills and possesses strong verbal & written communication skillsPassion for quality – has an eye for detail to make sure the best delivery of servicesSelf-motivated & Confident – able to adapt to rapidly changing situationsStrongly goal-oriented – able to focus on meeting all performance targetsIs a team player – able to cooperate and work well with others to meet targetsMin. Bachelor’s degree in facilities management, building, business or 3-5 years + experience in facilities, property management, or related fieldLeadership skills and ability to liaise effectively with all stakeholders to successfully deliver projectsHas experience working in critical environments & facilitiesKnowledge of HS&E requirementsKnowledge of vendor management for specialized servicesHas an understanding of basic technical aspects of propertyAbility to obtain and hold an AGSVA Clearance and or any additional associated Entity clearances.Must be an Australian Citizen.Location:On-site –Melbourne, VIC JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.What this job involves –Manage the provision of facilities management in a Commonwealth-Owned Property within the designated WoAG portfolio. Develop sound working relationships with key client staff and key tenant representatives located in the property. Manage the day-to-day client activities for the assigned property/facilities.This position will assist the National Facilities Manager Director to deliver the full range of services to the Entity.Partnering with the Client/Stakeholder(s)Proactively engage client stakeholders to ensure that on site tenant’s expectations are metBuild and develop effective client / stakeholder relationships across multiple levels of the organisationFacilities Management ServicesManagement of Facilities as designated by the National Facilities ManagerEnsure compliance with statutory regulations on fire, health and safety standardsRecommend continuous quality improvement practices and implement Industry Best Practice operationsImplement building procedures and performance measures and ensure they are maintained at all timesEnsure all Critical Environment (CEM) requirements are metReview existing operations regularly to reduce costs and improve operational standardsEnsure disaster recovering and business continuity plans are implemented and maintainedKeeping the numbers in checkActively work to ensure that the site’s financial operations are meeting or exceeding targets and control requirements including the JLL Code of EthicsEnsure financial processes are followed at all timesEnsuring everyone stays safeThis role has the responsibility and duty of care to work safely, taking reasonable care to protect their own health and safety and that of fellow workers and visitors and to comply with the requirements of the health and safety guidelines, policies and rules.Report and escalation of WHS near miss/good catches and incidents in accordance with CMO reporting tool and escalation matrix.Keeping an eye on the Site & OperationsRecommend continuous quality improvement practices and implement Industry Best Practice operations24/7 emergency call support and site attendance is requiredUse and maintain a Property databasePreparedness to develop a strong understanding of the various property management database systemsComplete, update and maintain applicable web-based management information systems, including uploading various property documentationEnsure all data is held accurately in our systems to allow payment in a timely mannerLimiting Risk to JLL & WoAGEnsure the JLL Operational Risk Management (ORM) program is implemented and maintained.Ensure escalation procedures and incident reporting procedures are implemented and maintainedAdhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategiesClient Focus & Relationship ManagementDemonstrates proactive & professional approach to customer service and stakeholder engagementAbility to interact with a wide range of client staff and tenant staff, including senior levelsAbility to manage conflict and balance between client and firm requirements, and also between Landlord and Tenant requirementsHave a customer service-oriented attitudeProject Management & Organizational SkillsExcellent planning & organizational skills to prioritise work and meet tight deadlinesProven ability to manage multiple and complex operational matters on a daily basisProblem Solving & Strategic ThinkingCapacity to deal with ambiguity and solve complex problems effectivelyAnalytical, proven ability to solve problems using a quantitative approachProven ability to employ holistic approaches and looks at long term solutionsEnsure all Conflicts of Interest (COI) are effectively managed in accordance with the client endorsed JLL COI Management processes (whether perceived, potential or actual). This includes prompt notification to client in writing of any conflicts that arise (or are likely to arise), making full disclosure of all relevant information relating to the conflict and outlining activities proposed to resolve or otherwise deal with the conflict.A motivated self-starter with a proven track record of successfully delivering best practice and quality to their client. An engaging facilities and people manager who thrives on inspiring and developing their team.Proactive with a keen eye for detail and the ability to balance multiple priorities.Possess a can-do attitude with proven ability to build and maintain relationships.People Management Capability and experienceStrong communicator – Good presentation skills and possesses strong verbal & written communication skillsPassion for quality – has an eye for detail to make sure the best delivery of servicesSelf-motivated & Confident – able to adapt to rapidly changing situationsStrongly goal-oriented – able to focus on meeting all performance targetsIs a team player – able to cooperate and work well with others to meet targetsMin. Bachelor’s degree in facilities management, building, business or 3-5 years + experience in facilities, property management, or related fieldLeadership skills and ability to liaise effectively with all stakeholders to successfully deliver projectsHas experience working in critical environments & facilitiesKnowledge of HS&E requirementsKnowledge of vendor management for specialized servicesHas an understanding of basic technical aspects of propertyAbility to obtain and hold an AGSVA Clearance and or any additional associated Entity clearances.Must be an Australian Citizen.Location:On-site –Melbourne, VIC If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.About the company Jones Lang LaSalle Incorporated (JLL) is a global commercial real estate services company, founded in the United Kingdom with offices in 80 countries. The company also provides investment management services worldwide, including services to institutional and retail investors, and to high-net-worth individuals.Notice Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at or 407-000-0000.Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details:. NYC applicants may request an alternative process or accommodation at or 407-000-0000.#J-18808-Ljbffr