Orchard Marketing is part of the Enero Group. As a Group, we proudly acknowledge the traditional custodians of the land on which we operate, the Gadigal People of the Eora Nation. Our Innovate, Level 2, RAP endorsement aims to nurture, develop, encourage, and include Aboriginal and Torres Strait Islander talent, partners, and advisors both in our own agency, and across the broader industry. As such, we encourage peoples of all backgrounds to apply. Technology is changing the world around us and yes, some people tend to focus on why that change is bad – it makes us uncomfortable; it breaks our status quo, it feeds our uncertainty – but at Orchard we choose to see it differently. Technology can make lives better. It can make businesses better, brands better and experiences better. It can be the change we want to see in the world. Which is why, at Orchard, we rally around a single purpose: to invent better outcomes through creativity and technology. Those better outcomes can only exist in the context of people irrespective of if we label them users, customers, patients or clients. The Opportunity: We’re currently on the lookout for a talented Senior Account Manager/Account Director with extensive digital experience to work in our Consumer Account Management team, specifically on our flagship automotive client. We offer a positive, fun working environment and all the necessary support and structured training you need to grow your digital career. You will be responsible for the working relationship with the client. Most aspects of the relationship should be led by yourself with support as needed by the Senior Account Director/Group Account Director. Essential Skills Responsible for day-to-day management and growth of Maintain a mutually positive and collaborative relationship with all Clients. Ensuring that clients are efficiently charged for the work the agency has Bringing best practice in client service skills to the Providing communications counsel and strategic advice to each Budgeting/resource planning, allocations and management Working with a project team to keep project on schedule and within scope Providing support and input into strategic plans to satisfy the client’s objectives Writing clear, informed creative and production briefs that enable great Planning, forecasting and developing client growth Working with the team to create strategic plans to satisfy the client’s business/digital/marketing goals. Working with the project management and development teams to develop concepts for the project and to ensure integration and production feasibility. Advising clients and agency teams on the latest digital Highly Desirable Skills Automotive Clients Digital marketing experience is a must (UX/CX, CRM, SEO/SEM, Data & Analytics, e-commerce, Digital Platform Development etc) Show a strong commitment to the Company’s core values of Collaboration, Integrity & Curiosity Embrace and respect the Company’s community and environmental responsibilities Exceptional communication skills Proven ability of working within a team Excellent attention to detail Why Orchard? We offer an awesome, fun working environment full of culture and energy. We leave our egos at the door and past that door is a super cool office space filled with inspiring people and free crumpets. We pride ourselves on our work, as well as our focus on a healthy work / life balance. We’re 100% committed to you, your career at Orchard and your continued professional and personal development. We offer a rich array of internal and external structured training and education courses as well as ongoing individual wellbeing support through our Employee Assistance Program. As an agency we fuse enthusiasm, creativity and technology to Invent Better outcomes for leading International and Australian brands such as Hyundai, Genesis, Tourism Tasmania, amaysim, Epson, GSK, Westpac Group, BI and Zoetis, to name a few. Invent Better are two little words that define our big approach. It’s a belief that creativity and technology are the key to winning in today’s digital age, and it’s a formula that challenges us to engage with our clients in a way that always pushes us that little bit further every time.