Surry Hills NSW, Richmond VIC.
WFH Hybrid12 + 12 month contract (ability to obtain a Baseline clearance required) 7.5 hour dayAt least 5 years' experience working with API integration, ideally in a support/operations roleOur client, an independent Government entity focused on disabilities, is seeking an Assistant Director - Integration Support.About the clientTheir role is to support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers.About the role - Assistant Director - Integration SupportLead a team of support specialists, providing coaching and support to ensure high-quality service delivery.DutiesManage and co-ordinate the backlog of production incidents, change requests, and system enhancements across the integration platforms.Develop and implement support processes and procedures to ensure consistent and efficient resolution of integration-related issues.Implement state-of-the-art system logging, pro-active event monitoring, and automated alerting for the integration platforms using tools such as Splunk and Dynatrace.Skills / ExperienceExperience maintaining and administering APIs and applications using MuleSoft.Excellent communication and stakeholder management skills to manage competing stakeholder groups.Demonstrated experience developing and maintaining documentation on support processes, policies, and configuration.How to applyTo be considered for this role (JOB ID: EF10752), please forward your resume to Eric by clicking the Apply for this Job button.
Please note that this role closes on the 15th of April @ midday.
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