Ward Clerk - Acute & Urgent Care Centre (UCC)
Join to apply for the Ward Clerk - Acute & Urgent Care Centre (UCC) role at Yarrawonga Health
Ward Clerk - Acute & Urgent Care Centre (UCC)
1 week ago Be among the first 25 applicants
Join to apply for the Ward Clerk - Acute & Urgent Care Centre (UCC) role at Yarrawonga Health
1. Available shifts are - PM Shift times 16.30 to 21.00
2. Weekday and Weekend availabilities a must
3. Penalties and shift allowances apply
* Part Time, Permanent Contract
* Available shifts are - PM Shift times 16.30 to 21.00
* Weekday and Weekend availabilities a must
* Penalties and shift allowances apply
About The Role
The role of Ward Clerk – Acute Ward and Urgent Care Centre (UCC) provides the first point of contact at the ward and UCC for patients and visitors attending Yarrawonga Health.
The Ward Clerk is responsible for the accurate and timely maintenance of patient records and data, supporting the coordination of patient flow and administrative processes across the health service.
The Ward Clerk is to provide a high standard of reception and administrative support to the multidisciplinary staff of the health service. The position involves liaising with all Yarrawonga Health nursing, medical and ancillary staff, immediate supervisors, and other management roles as required.
The position of Ward Clerk requires the ability to be flexible and have enthusiasm for variety in all aspects of the role. There will be the opportunity to cover leave as it arises so having the flexibility to work additional hours would be advantageous.
Please note: It is a requirement of this position to work across a variety of rostered weekends and public holidays.
Key Selection Criteria
* Demonstrated excellence in customer service and the ability to provide a professional, compassionate first point of contact for patients, families, and visitors.
* Highly developed communication and interpersonal skills, with the ability to work effectively with a wide range of internal and external stakeholders.
* Proven reliability and strong organisational skills, with the ability to manage competing priorities and maintain accuracy in a busy clinical environment.
* Certificate III or IV in Business Administration or equivalent clerical experience, with sound knowledge of administrative processes and medical terminology.
* Proficiency in using patient administration systems, particularly i.PM, and Microsoft Office applications at an intermediate level or above.
* Ability to work both independently and as part of a team, demonstrating initiative, flexibility, and a commitment to continuous improvement.
* Understanding of confidentiality, privacy, and workplace safety requirements, and the ability to adhere to organisational policies and procedures.
About You
As a Ward Clerk, you will be someone who has excellent communication, time management and organisational skills. You will bring energy and a genuine passion for helping others to your work and have a strong interest in developing your skillset.
The Ideal Candidate Will Exhibit
* Respect We are accepting and inclusive of the needs, expectations, beliefs and confidentiality of all people..
* Excellence We strive to deliver the highest standards and best outcomes, every time.
* Integrity We are open, honest and transparent, and accountable for our actions.
* Compassion We are empathetic and responsive to the individual needs of every consumer and their families.
* Collaboration We work as one team to deliver the best health outcomes for all consumers
How To Apply
Submit your application via the Yarrawonga Health Careers page, including:
* A cover letter
* Your resume
* Responses to the Key Selection Criteria (as outlined above)
Applications close: Sunday, 15 June 2025
Please note: Applications will be reviewed as they are received.
More Information
Enquiries can be made with Darcy Sullivan, Corporate Services Coordinator on (03) 5743 8142 or Darcy.Sullivan@yh.org.au
All employment with Yarrawonga Health is subject to and conditional upon a satisfactory Police Check, NDIS Worker Screening Check and Victorian 'Employee' Working with Children's Check.
YH is committed to a diverse and inclusive workforce and follows Equal Employment Opportunity Principles. We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQI community and people with a disability.
All healthcare workers are required to have mandatory Influenza vaccination and evidence of vaccination will be required prior to commencement.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Part-time
Job function
* Job function
Health Care Provider
* Industries
Hospitals and Health Care
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