Job Overview
The Patient Support Services (PSS) Supervisor oversees the development and management of support staff to ensure a high level of customer service. This role involves coordinating operational activities, monitoring staff performance, and ensuring that staff meet safety and quality standards.
Key Responsibilities
* Managing the CARPS system
* Leading, supervising, training, mentoring, coaching, and developing support staff
* Coordinating service operations, monitoring staff performance, and implementing process improvements
* Directing the activities of Hospital Service Assistants and Cleaners during after-hours shifts
What We Offer
We support flexible working practices and offer a range of benefits, including generous salary packaging, professional development opportunities, and a diverse and inclusive work environment.