Airport Operations Coordinator Job Description
This role involves ensuring efficient ground handling and airport services for customers. As an Airport Operations Coordinator, you will work closely with the Airport Management Team and comply with safety and security standards.
* Aircraft Ground Handling: Receipt, dispatch, baggage, cargo, and ground communications
* Check-in and Customer Service: Setup, preflight editing, boarding, disruption management, AVANTIK system use, and customer interaction
* Ground Service Equipment Operations: Safety checks, fueling, and fuel management after training and approval
* Flight Administration: Manifest management, go-show/no-show passenger processing, document preparation, and adherence to regulations
* Safety, Security, OH&S, and Environmental Compliance: Incident reporting, policy adherence, and supporting team members in their roles
* Training and Support: Assisting new and existing staff in their development and providing support to other airport bases as needed
Requirements
* Critical customer focus skills
* Physical fitness to meet mine site medical requirements and pass regular drug and alcohol testing
* Ability to work in extreme conditions such as high temperatures
* Strong understanding of company policies and procedures
* Computer literacy or ability to quickly learn new systems
* Effective communication and teamwork abilities
* Strong time management and problem-solving skills
* A proactive approach to contributing to team success
Benefits
* On-site full training program covering Ground/Passenger Handling and Remote Airport Operations
* Opportunities for career advancement in the aviation industry
* Return flights from Perth Airport to the job site
* Accommodation and meals provided on-site
* Novated Leasing option for employees, enabling bundled tax-effective car costs
* Salary Packaging choice for increased take-home pay
* Discounted Qantas Club memberships available
* Access to discounted travel, hotel, tour, and cruise options
All About This Role
We're looking for someone with a strong desire to work in a fast-paced team environment, who can manage their time effectively and is eager to contribute to our team's success. If you thrive in a collaborative atmosphere and are passionate about delivering excellent customer service, this could be the perfect opportunity for you.
Note: Due to compliance regulations, candidates must have full working rights within Australia to be considered.